GageollePottery

Mugs bowls vases & More

Bergerac, France · 1 Sale

GageollePottery

Mugs bowls vases & More

Bergerac, France 1 Sale On Etsy since 2014

Brian Robbins

Contact shop owner

Brian Robbins

About

Gageolle Pottery

In 2006 me and my partner sold our home In England and left our jobs at the ages of 41 and 43 years to change our lives and move to France. We bought an old farmhouse and its buildings on 40 acres of land near a little village called Issigeac in the south west of France.
After two years we were up and running with our holiday cottages, all that was needed now was a pottery for myself and a music studio for Simon.
Finally the pottery was finished in 2013, and now I am able to spend most of my time working away on my pots which I love doing.
It's an escape for me, it empties my head, I always come out of the pottery with a smile on my face. Just the music room to be renovated and we are complete.
Wish us luck.

Shop policies

Last updated on March 3, 2014
Hello and welcome to gageolle pottery,nice to meet you and enjoy having a look around.Please contact me with any questions you might have.

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
  • Check
Returns and exchanges
Refunds and Exchanges
I truly want all my customers to be very happy with their new pots.

If for any reason you are not happy with your purchase, please contact me WITHIN 7 DAYS of receipt of package.

Any returns or order cancellations must be authorized first and returned items must arrive back to me in original condition (unused and in original packaging).
I will refund your purchase, minus the cost of shipping .
Return shipping is the responsibility of the customer.
We do not refund postage for unclaimed or undeliverable packages.

Please understand that because the items were made just for you, CUSTOM OR PERSONALIZED ORDERS ARE NON-REFUNDABLE.

If an item arrives damaged please contact me immediately. <<<
Claims must be filed WITHIN 30 days.

If you received something damaged , please hang on to the contents you received and all the associated packing materials until your claim is settled. You may be asked to take them to your local Post Office™ for inspection later.
Please send me a picture of the broken item as soon as possible.
Payment
I accept payments via Etsy Direct Checkout, Cheques from the UK only. All orders will ship out after your order is paid in full and the payment has cleared.

For cheques from UK
Make check payable to: Brian Robbins
Send check to:Gageolle,24560 Montaut d' Issigeac France.

CANCELED ORDERS
Orders will be canceled after one week of no payment.
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Shipping
PLEASE READ EACH LISTING CAREFULLY. The shipping times are listed on the Shipping & Policies tab, above the shipping prices.
MADE TO ORDER items will be shipped out from 3-6 weeks from the time of ordering.

Because of the nature of ceramics there can be a delay. If this happens I will send y let you know by email. If you need your item please contact ,i might be able to make it happen.

SHIPPING PRICE
The shipping price for each item is listed on the "Shipping & Policies" tab.
The shipping price is based off of the main price of the largest item. Then you will get the discounted rate with any additional items you purchase, to cover the cost of packing materials and the extra weight.

WRONG ADDRESS
Please note that I will always ship to the address given by Etsy or Paypal. If you want me to ship to a DIFFERENT ADDRESS you can change the address at checkout.

INTERNATIONAL SHIPPING
International Orders ship out from La Poste France and prices are depending on weight.

The "average" transit time for International delivery is about 2-4 weeks, however shipping times vary greatly depending on your location, the time of the year, and your local postal service...In some cased it can take up to 6 weeks for your order to be delivered.

Because of this we can NOT give you an exact delivery date nor promise that your package will arrive by a certain day, as there are no guarantees made by the postal service due to possible delays in customs at the borders.

CUSTOMS / DUTY FEES
Depending on your country, additional customs charges, fees or taxes may be due when you receive your package. You are responsible for these fees and are not included in item and shipping price.
Dutch customers will have to pay duty fees for orders over $30.00.

**I DO NOT REFUND for any international shipments that are lost in transit.
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Additional policies and FAQs
PACKAGING
Each item is carefully wrapped with bubble wrap and extra padding for a safe delivery.
Items are packaged in a box covered in brown craft paper .