Nathaly Khounvongsa

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Nathaly Khounvongsa

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Average item review
5 out of 5 stars
See reviews that mention:
quality 13 shipping 5 customer service 3
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Once upon a time, a mom full of ambition...

May I present myself. I am the young mother of a beautiful little boy and is now and is having another precious one in my belly.
Where did the idea of this shop come from? It's really simple. I always liked pretty things but my budget didn't like it as much or not at all!! Even more, since I became a mom.
This is when I got interested by DIY. I always was a very manual person (artist, makeup artist, pastry cook) so I was soon infatuated with everything handmade.
My products became popular really fast so I decided to open this shop to sell my creations and help other moms to benefit from them.
Thanks a lot for following me. All my creations are handmade in the comfort of my home in Quebec city and, of course, with love.

Around the web

Shop members

  • Nathaly Khounvongsa


Production partners

  • M. pom pom

    Shannon, QC

    My better half is the one making the pom poms for my store. Ma douce moitié est celui qui produit les pom poms pour ma boutique

Shop policies

Last updated on November 25, 2017

Accepted payment methods

Paypal Visa Mastercard American Express Discover Giftcard
Accepts Etsy Gift Cards and Etsy Credits
  • Other Method
Returns and exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Returns and exchange details
Votre satisfaction est ma priorité numéro un. Si vous n'êtes pas content de votre achat, faites le moi savoir.

Your satisfaction is my number one priority. If you are not happy with your purchase, please let me know.
I accept two payment options for your convenience. Paypal and Direct Checkout. With Direct Checkout, you never have to leave etsy. For a short tutorial, please follow this link

If you have any problems, please contact me.
I ship all orders via Canada Post.

Current shipping times (according to the Canada Post website) are as follows:

Within Quebec: 3 to 5 business days
Within Canada: 5 to 10 business days

USA: 5 to 10 business days

International: 5 to 14 business days

Note: These delivery standards do not apply to northern regions and remote centres or to redirected or returned items.

**Please note that we cannot control shipping times, these shipping estimates are provided by Canada Post. If you would like to add tracking to your order, please inquire.

Express shipping is available at an extra cost, rates vary by shipping distance.

Please be sure that your shipping address is complete and correct when placing your order.

DIY mom shop can not be responsible for any lost shipments due to the fault of the Post Office or incorrect/incomplete address given by the buyer.

International buyers will be responsible for any duties, customs fees, or other taxes as determined by their country.
Additional policies and FAQs
Gamins Urbains is located in Courcelette, Quebec, Canada