GardanneBeads

Please read shop announcement for details.

Rochester, New York · 5468 Sales

GardanneBeads

Please read shop announcement for details.

Rochester, New York 5468 Sales On Etsy since 2009

5 out of 5 stars
(3166)

Shop owner

Anne

Contact

GardanneBeads is taking a short break

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Note from shop owner I am in prep mode for my biggest show of the year in Tucson. I will be exhibiting at the To Bead True Blue Show at the Doubletree on Alvernon Way, I'm in the ballroom so if you will be there please stop by and say hello.

http://www.beadanddesign.com/shows/tucson.php#map

I will be back and reopen the shop on February 10th. In the meantime if you would like to purchase any of my enameled components please visit Artbeads.com. All of my items they sell are ready made so you will get them faster than you will get them from me. Here is a link, they have a growing collection of my enameled components.

http://www.artbeads.com/gardanne-beads.html

While I am in Tucson I am hoping to have a short but sweet online trunk show. I have not worked out all the details yet, but if you join my private Facebook group, Gardanne Handcrafted Enamel, that is where I sell my online components. I am definitely having an online trunk show when I return from Tucson, featuring all of my new collections for 2017.

https://www.facebook.com/groups/GardanneHandcraftedEnamel/

You can also friend me on Facebook to find out about any online trunk shows I have scheduled.

https://www.facebook.com/anne.gardanne

Note from shop owner

Last updated on Jan 2, 2017

I am in prep mode for my biggest show of the year in Tucson. I will be exhibiting at the To Bead True Blue Show at the Doubletree on Alvernon Way, I'm in the ballroom so if you will be there please stop by and say hello.

http://www.beadanddesign.com/shows/tucson.php#map

I will be back and reopen the shop on February 10th. In the meantime if you would like to purchase any of my enameled components please visit Artbeads.com. All of my items they sell are ready made so you will get them faster than you will get them from me. Here is a link, they have a growing collection of my enameled components.

http://www.artbeads.com/gardanne-beads.html

While I am in Tucson I am hoping to have a short but sweet online trunk show. I have not worked out all the details yet, but if you join my private Facebook group, Gardanne Handcrafted Enamel, that is where I sell my online components. I am definitely having an online trunk show when I return from Tucson, featuring all of my new collections for 2017.

https://www.facebook.com/groups/GardanneHandcraftedEnamel/

You can also friend me on Facebook to find out about any online trunk shows I have scheduled.

https://www.facebook.com/anne.gardanne

Anne

Contact shop owner

Anne

Shop policies

Last updated on February 27, 2014
Welcome to Gardanne Glass Lampwork and Enamel Beads. Please feel free to convo me if you have any questions or comments.

All of the lampwork and enamel beads and components are made by me in my own studio.

Blog: http://gardannelife.blogspot.com/
Facebook: Click the face book button on my blog sidebar and friend me.
Etsy shop: gardannebeads.etsy.com

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy gift cards
Payment
I accept paypal and etsy recently added a credit card option. Payment is expected within 24 hours of your order, unless you have made prior arrangements with me.

If you would like to pay via money order please contact me via etsy, I will reserve your items, and send your order after I receive payment.

I am a resident of New York State, therefore my NYS customers are charged 8% sales tax.
Shipping
I ship USPS first class. If you would like delivery confirmation, insurance, or any upgrade in shipping please contact me via etsy, and I will send you an invoice via paypal.

If you would like your package insured just let me know via etsy, and I will send you an invoice for the charges.

International customers:
Please be aware that some countries charge custom fees, buyers will be responsible for paying these fees. When shipping outside the U.S. I need to fill out custom forms provided by the USPS, and I fill these out accurately. It may take a few weeks for your order to arrive.

After I receive confirmation of payment your order I will send you a message with a shipping date.

My "made to order items" take 5 business days at the most, but depending on my schedule that time frame could be shorter. If you need your items sooner just send me a message and I will always try and accommodate your needs. If you would like a photo of your "made to order items" before shipment just leave me a note in the "message to seller" section.

If your order consists of "ready made items" your order will ship in three days or less.

When placing your order please make sure your shipping address is accurate especially if it is different from your billing address.

Please contact me if this is a gift to be delivered directly to the recipient, so I can send your invoice separately and make sure I have the correct address. I can also provide gift packaging and a special note from you.

For all my customers, if your package and/or contents arrive damaged please contact me via etsy immediately. Please try and include pictures of the damage. I pack your orders very carefully in a sturdy box inside a bubble mailer, I cannot be responsible for any damage done to your order in transit.

I welcome custom orders, when I receive your order I will give you a time frame for creating your order. This time changes based on the volume of custom orders received.

When your custom order is completed I always send pictures for your approval before setting up your reserved listing. I need to receive payment within 3 business days, unless I have made other arrangements with you.
Refunds and Exchanges
I must receive payment for goods within 3 days please contact me if this is a problem. If I do not hear from you and do not receive payment within this time frame the items will be returned to the shop.

Beads may be returned in new, undamaged condition for a full refund or exchange within 5 days of receiving your order.

The buyer is responsible for any return shipping costs, via USPS first class with confirmation. If the return is due to a defective product I will refund the USPS and confirmation charges. Confirmation is for your protection and mine, I cannot be responsible for a product lost or damaged in transit. I package my products with the utmost care to insure they arrive to my customers undamaged, please take the same care when packaging returned items. I cannot be responsible for returned items damaged due to improper packaging.

Please contact me when you are returning an item so I can arrange for a refund or exchange ASAP.

So far I have had a positive experience with the USPS, in the unlikely event your order should arrive damaged please contact me immediately. It would be very helpful if you could include pictures of the damaged packaging so I can share this with the US post office.
Additional policies and FAQs
Please contact me via etsy if you are interested in a custom order so we can discuss you needs in detail.

Because lampwork and enamel beads are handmade please keep in mind that each will be unique and it is difficult to replicate a previous design exactly.