GardanneBeads

Please read shop announcement for details.

Rochester, New York | 6084 Sales

GardanneBeads

Please read shop announcement for details.

Rochester, New York 6084 Sales On Etsy since 2009

5 out of 5 stars
(3381)

Shop owner

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Announcement   2018 the Black Friday sale in progress, it will end at midnight on Sunday. 20% off all purchases over nine dollars. Please remember that that these orders will take at least three weeks to make, I have quite a few custom orders ahead of you, but I wanted to give everyone an opportunity for a Black Friday sale.

Artbeads.com carries over 150 items in my line this year and everything they have is ready-made.

Friend me on my Facebook personal page, to keep up to date on sales, new products, events, and Facebook trunk shows in my group and other selling groups. Please click the link below and join.

Facebook: https://www.facebook.com/anne.gardanne

Gardanne Handcrafted Enamel Group:
https://www.facebook.com/groups/GardanneHandcraftedEnamel/, just click the join button and I will approve you.

Announcement

Last updated on Nov 22, 2018

2018 the Black Friday sale in progress, it will end at midnight on Sunday. 20% off all purchases over nine dollars. Please remember that that these orders will take at least three weeks to make, I have quite a few custom orders ahead of you, but I wanted to give everyone an opportunity for a Black Friday sale.

Artbeads.com carries over 150 items in my line this year and everything they have is ready-made.

Friend me on my Facebook personal page, to keep up to date on sales, new products, events, and Facebook trunk shows in my group and other selling groups. Please click the link below and join.

Facebook: https://www.facebook.com/anne.gardanne

Gardanne Handcrafted Enamel Group:
https://www.facebook.com/groups/GardanneHandcraftedEnamel/, just click the join button and I will approve you.

Anne

Contact shop owner

Anne

View all 224 items

Reviews

Average item review
5 out of 5 stars
(3381)
See reviews that mention:
quality 171 shipping 207 customer service 183
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Shop policies

Last updated on November 22, 2018
Welcome to Gardanne Handcrafted Enamel, Please feel free to convo me if you have any questions or comments.

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I must receive payment for goods within 3 days please contact me if this is a problem. If I do not hear from you and do not receive payment within this time frame the items will be returned to the shop.

Beads may be returned in new, undamaged condition for a full refund or exchange within 5 days of receiving your order.

The buyer is responsible for any return shipping costs, via USPS first class with confirmation. If the return is due to a defective product I will refund the USPS and confirmation charges. Confirmation is for your protection and mine, I cannot be responsible for a product lost or damaged in transit. I package my products with the utmost care to insure they arrive to my customers undamaged, please take the same care when packaging returned items. I cannot be responsible for returned items damaged due to improper packaging.

Please contact me when you are returning an item so I can arrange for a refund or exchange ASAP.

So far I have had a positive experience with the USPS, in the unlikely event your order should arrive damaged please contact me immediately. It would be very helpful if you could include pictures of the damaged packaging so I can share this with the US post office.
Payment
I accept paypal and etsy recently added a credit card option. Payment is expected within 24 hours of your order, unless you have made prior arrangements with me.

If you would like to pay via money order please contact me via etsy, I will reserve your items, and send your order after I receive payment.

I am a resident of New York State, therefore my NYS customers are charged 8% sales tax.
Shipping
I ship USPS first class. If you would like delivery confirmation, insurance, or any upgrade in shipping please contact me via etsy, and I will send you an invoice via paypal.

If you would like your package insured just let me know via etsy, and I will send you an invoice for the charges.

International customers:
Please be aware that some countries charge custom fees, buyers will be responsible for paying these fees. When shipping outside the U.S. I need to fill out custom forms provided by the USPS, and I fill these out accurately. It may take a few weeks for your order to arrive.

After I receive confirmation of payment your order I will send you a message with a shipping date.

My "made to order items" take 5 business days at the most, but depending on my schedule that time frame could be shorter. If you need your items sooner just send me a message and I will always try and accommodate your needs. If you would like a photo of your "made to order items" before shipment just leave me a note in the "message to seller" section.

If your order consists of "ready made items" your order will ship in three days or less.

When placing your order please make sure your shipping address is accurate especially if it is different from your billing address.

Please contact me if this is a gift to be delivered directly to the recipient, so I can send your invoice separately and make sure I have the correct address. I can also provide gift packaging and a special note from you.

For all my customers, if your package and/or contents arrive damaged please contact me via etsy immediately. Please try and include pictures of the damage. I pack your orders very carefully in a sturdy box inside a bubble mailer, I cannot be responsible for any damage done to your order in transit.

I welcome custom orders, when I receive your order I will give you a time frame for creating your order. This time changes based on the volume of custom orders received.

When your custom order is completed I always send pictures for your approval before setting up your reserved listing. I need to receive payment within 3 business days, unless I have made other arrangements with you.
Additional policies and FAQs
Please contact me via etsy if you are interested in a custom order so we can discuss you needs in detail.

Because lampwork and enamel beads are handmade please keep in mind that each will be unique and it is difficult to replicate a previous design exactly.