GardenDoorStudio's Shop Policies
Thank you for shopping with us! We are proud to offer a wide variety of merchandise from hand crafted to vintage goods. We use the best materials possible and all items are crafted in our 'Garden Door Studio'. We look forward to becoming a reliable source of unique and wonderful merchandise for our Etsy customers.
We accept Pay Pal and Major credit cards. It takes 2-3 days for payments to clear.
Payment expected at time of checkout.
Wisconsin purchases totals will include 5% Sales Tax.
Items will ship 24 hours after payments clears.
We strive to offer the lowest prices on shipping we can find.
In keeping with our philosophy of recycle, reduce, reuse, we use recycled boxes that are clean and in good order.
Jewelry and Fashion Accessories are sent First Class Mail which has been calculated on a basic rate of $3.50 We will combine multiple orders for an additional .30 for each additional item.
Home and Garden Decor items are shipped Parcel Post which is based on weight and size of individual items. It is recommended that each item be shipped individually, but we will combine shipping with another item for $1.00 for each additional item.
Refunds and Exchanges
Refunds will be provided if item is received damaged.
If for any reason you are not satisfied with your purchase, please return within 7 days in original condition and in original packaging. Buyer pays return shipping.
Additional Policies and FAQs
We are dedicated to customer service. Please feel free to contact us with any questions or concerns. We will do our best to make your shopping experience as convenient and possible. Our 'Door' is always open!
Garden Door Studio will not reserve items for customers. All items sold are on a first come first served basis. We appreciate your co operation with this policy.
If for some reason you are not pleased with our service, allow us to correct the problem, we are here to help our customers.
Last Updated December 2, 2012