GardenMansion's Shop Policies
Hello, I am an illustrator working in Arcata, California. Welcome to my Etsy shop! Below are my shop policies. Please feel free to convo me with any questions or requests.
I ask that payment is received within five business days of placing your order. After five days, and if I don't hear from you, then the order is cancelled.
I accept Paypal only.
I usually get orders in the mail within 2-3 business days of receiving payment. If, for whatever reasons, it will be longer, I will be sure to contact you to let you know. Unless you request an alternate shipping method, for domestic orders I use USPS Priority Mail. Insurance on all items is included. For international orders I also use USPS First Class Mail and can take 5 - 10 days to arrive from date of shipment.
If you need something sooner, please convo me so that I may arrange that for you.
Please make sure that your shipping address on your Etsy account is current. That is the one I will use if there is a difference between that and your Paypal address.
International Buyers: Buyers are responsible for all customs fees, taxes, tariffs, or receiving fees incurred. Buyers are responsible for knowing and abiding by any import restrictions to their country from the US.
Refunds and Exchanges
I pack everything carefully, but it is possible something may not make it to you as expected. If you have received something that looks like it has been damaged in transit, please convo me, and try to send a photo of the damaged item. I will send a replacement or refund the sale, according to your preferences.
Items may be returned postmarked within 30 days of order. Items must be in received condition and shipped at buyer's expense. Buyer has the option to receive a refund less shipping charges or exchange for another item and pay any additional shipping.
Additional Policies and FAQs
All artwork copyright © 2009 - 2014 Buzz Parker.
Sale of Artwork does not transfer copyrights.
Sold art may not be used for distribution, commercial gain, display or products.
Last Updated February 25, 2014