LaDolorosa

79 Sales

LaDolorosa

79 Sales On Etsy since 2013

0 out of 5 stars
(15)
FullMoonSpells

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FullMoonSpells

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Shop policies

Last updated on January 25, 2018
Welcome to my shop and thank you for stopping by. We offer vintage art pottery & jewellery

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
All items will be packed safely, carefully and posted in as advertised condition. However if for any reason your package becomes damaged along the way and your purchase arrives damaged, please contact us prior to posting a feedback so we can discuss a replacement or refund options where possible.

Please message us if you wish to cancel an order. If the item has already been shipped/posted, please send it back to us within 3 days of the receipt to obtain a refund when we received the item.

We will usually be able to issue a full refund or if you prefer exchange the item for another item of the same value on the following conditions;
-the item is in exact condition as it was when you received it
-the item is undamaged, in any additional way (except for rare cases where items were damaged in post)
-the refund will be issued after I have received the item
-the buyer pays posting fees for returning the item

All inquiries regarding returns, exchanges and refunds will be considered on a case by case basis.
Payment
We accept a variety of payment methods however Paypal & Credit Cards are preferred. If there is a delay in your payment due to its processing (when you use methods such an eCheck), your order will be held until said payment has been cleared.

If you are paying with a credit card through PayPal, click 'Pay Now'. You will be taken to PayPal to complete the purchase. Note that you do not need a PayPal account to pay with PayPal, you can pay with just a credit card if you wish. After payment, you will be redirected back to Etsy automatically

Taxes are included.
Shipping
Postage/Shipping;
We post/ship within 2 working days from cleared payment, using regular Royal Mail with delivery estimated as follows;
UK buyers; up to 8 days (but 98% is being delivered within 2-3 days)
2-4 working weeks elsewhere.

All live parts of plants apart from seeds will be posted Monday-Thursday only

Faster shipping options i.e. 5-8 working days/trackable mail and insurance are available at additional charge. This usually costs approx. £5 per parcel. Please contact us prior to placing your order if interested in any of the above upgrades.

Address; If your address is a post box please make sure the address contains a street number and postcode. Orders to a postbox without this information will be refunded and cancelled.

Please note we do not ship to South America. Any orders from these countries will also be refunded and cancelled
Please note we do not ship to South America. Any orders from these countries will be refunded and cancelled.
Additional policies and FAQs
Before you buy any of our vintage items;
The vintage items in my store are 20 years old or older and therefore are in 'as are' rather than new condition. Any known flaws will be described and/or photographed to the best of our ability. Please be sure to view all pictures prior to placing an order.

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