GardensAndCrafts' Shop Policies
We take pride in making all our items by hand, using natural materials and recycled materials whenever possible. I am very particular about making sure an item will last, especially if it is made to go outside.
We accept Credit Cards, Paypal and Etsy Gift Cards. Payment is appreciated within 24 hours. If you will be making more than one purchase, please convo me first before paying so that I can adjust your invoice to reflect any discounts that may apply due to shipping or a promotional sale that may be running at the time.
ALL PRICES NOW INCLUDE FREIGHT CHARGES. Any items that are listed with Free Freight, are shipped FedEx Ground to a street address (which includes $100.00 in insurance coverage), except for ornaments which are generally shipped US First Class Mail. P.O. Boxes, Addresses in Hawaii and Alaska, Additional Insurance, Overnight Charges, International Shipping or Priority Mail is an additional charge.
Most items are shipped within 24-48 business hours after payment is received. All packages will be packed well to ensure that they arrive undamaged.
At this time, I am shipping to the US and Canada only. If the freight rate for Canada is not listed in the ad, please convo me for a custom quote.
Refunds and Exchanges
I strive for happy customers. If you are unhappy with an item, please contact me immediately so that we can work something out. If an item arrives damaged, please save the packing material and contact me immediately for claim instructions.
Please take the time to review our shop if you are happy with your purchase.
Additional Policies and FAQs
** How to use a coupon code for my shop - If you have a coupon code for a percentage off an item in my shop, just enter that code in the appropriate section during checkout. Discounts apply to the purchase price of the item only and not the freight charges. Convo me if you have any questions.**
Last Updated November 2, 2014