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Erin Beverly-Prince

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Erin Beverly-Prince

Reviews

Average item review
5 out of 5 stars
(27)
View all 27 reviews

About

Shop members

  • Erin Beverly-Prince

    Owner, Designer

    Professional Graphic Designer and Crafter.

Production partners

  • Printful

    Charlotte, NC

    GeeksCraftitBetter uses Printful to be able to offer a variety of options for printed clothing.

Shop policies

More information

Last updated on Jun 10, 2018
Frequently asked questions
Do you provide editable files or fonts used for logo work?

I will not be providing any editable files for legal and professional reasons but I am always happy to help you with any future needs you may have. I am also unable to provide font files to clients but I will be happy to provide you the font information so that you are able to license the font(s) yourself after the fonts in use have been finalized in your design.

Policy on Excessive Revisions

I do my best to ensure that you are happy with your logo and/or designs, but I am unable to offer excessive revisions free of charge. If I determine that your requests are outside the scope of the item purchased, I will communicate this and provide you with either a link for additional payment or find an option that we think will be suitable for both of us.

Order Abandonment

I understand that sometimes life gets in the way, I request that you communicate with me if you think there will be delays in communication with me regarding your order. I can happily to place your order on hold if desired.

If an order has gone 60 days or more with no communication, it will be marked as shipped & complete and there may be a fee to reopen the order.

Disclaimer and Client Responsibility

All the designs that are provided to clients are based on either pre-made logo purchases or client consultations. It is the client's responsibility to ensure that the business name you are using is free to use and that the logo, branding, or any other designs do not similar to the branding of similarly named businesses or related industries.

Pre-made logos are re-sold in my shop, and may not be trademarked or considered one-of-a-kind or unique.

Custom logo, branding or other design orders are based solely on information that a client has provided to me during the consultation process and designs are created from scratch based on that consultation. No designs provided as reference will be duplicated.

Maintaining Files

When your finalized files are provided to you, you will receive a download link with a transparent png, pdf and a high resolution jpg that is available for 30 days. I recommend keeping a copy of your files on a back up drive or cloud storage in the event of file deletion or computer crashes. File maintenance is the client's responsibility once the files have been received, Although I make every effort to keep your files on hand, this is not a guarantee due to the fact storage devices and cloud accounts are costly.

If you need a new copy of your files they will be provided after the client has purchased the file replacement listing, at which point a new link will be generated and will remain active for an another 30 days.