GemAndMetalDesigns' Shop Policies
Welcome to my shop, GemAndMetalDesigns. I endeavor to share my love, passion and admiration for gems, fossils, and crystals, in the pieces that I create.
All of my items are ready to ship, and my raw gemstone, quartz, and fossil jewelry are one of a kind pieces. My goal- everyday- is to create pieces of jewelry that are lovely to look at, sturdy, and affordable. I use only top quality findings,wire, leather, stones and gems in my jewelry pieces.
I accept PAYPAL , ETSY gift cards, and credit cards in my shop. Thanks!
Your item is ready to ship, unless there is a special request or a custom order. Your item will be securely packaged and ship with in 1 to 3 business days, depending on when I receive your order. I use only first class mailing unless a request is made to upgrade shipping, and I include tracking on all domestic shipments. International orders are also shipped first class.
Refunds and Exchanges
One of my primary goals is excellent customer service. I sincerely want each and every customer to be 100% happy with their order. I truly care about each and every customer that orders one of my jewelry items! If for any reason you are unhappy or dissatisfied with any aspect of your purchase, please notify me as soon as possible, and I will make every effort to try to fix the problem.
If you would like a refund, please contact me within five days of receiving your item, and once the item is returned to me, you will receive a full refund, minus shipping.
If you are happy and love your jewelry, I love positive feedback <3
Additional Policies and FAQs
I love to create custom orders and I love questions about my jewelry. Please feel free to contact me with any questions about my pieces.
1931 Parkview Place
Phone number is 724-407-3911
my e mail address is ValerieGrice52 [!at] yahoo.com
Last Updated July 3, 2013