GemCutters' Shop Policies
Gem Cutters cuts Color Stones and Diamonds for the Jewelry Trade. We are in a position to offer high quality Gems at prices below market by selling direct to the public avoiding the Gem Wholesaler and Jewelers markup!
WE accept PayPal, money orders, personal checks, and wire transfers. Money orders and personal checks usually require up to 10 working days to clear. Payment by monthly notes are available contact us for details.
We ship to the lower 48 states via priority mail insured. International Shipping via US priority insured.
Refunds and Exchanges
We offer a no questions asked return policy. Simply return the stone in the original condition within 7 days for a full refund, if you are unhappy with your purchase.
Additional Policies and FAQs
Our Grading system consists of five major color ratings from the highest which is Gem, AAA, AA, A, B being the lowest. We rate clarity separately starting at Flawless, VVS, VS, SI, I1, I2, I3. Gem Cutters lists all gems using GemEWizard the leader in Color Stone software and used by most Gem Labs today as the best to explain color. The Wizard allows a Jeweler to key in the spec and view the color of our stone precisely on their computer, making Color matching easy. Dealer inquiries welcome!
Last Updated February 3, 2011