GemsoftheNorthwest is taking a short break

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Note from shop owner Thank you for stopping by. We are enjoying a little time off and hope to visit with you soon.

Warm regards,
Doug and Colleen
Gems of the Northwest~

Note from shop owner

Last updated on Jul 23, 2018

Thank you for stopping by. We are enjoying a little time off and hope to visit with you soon.

Warm regards,
Doug and Colleen
Gems of the Northwest~

Doug and Colleen

Contact shop owner

Doug and Colleen

Reviews

Average rating
5 out of 5 stars
(260)
5 stars
257
4 stars
3
3 stars
0
2 stars
0
1 star
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Shop policies

Last updated on April 30, 2018
Welcome to Gems of the Northwest! We bring our very best gemstones to share with you! You can count on our high quality focal pieces to be natural and untreated, our handcrafted jewelry to have been created with gold-filled or sterling and argentium silver components and our customer service to be first rate.

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 21 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
Our return policy is simple!! Return the item in its original condition and package within 14 days after you receive it and you get your money back. Not applicable on 2nds Drawer stones.

We strive for excellent customer service so any input about the returned item is appreciated. We will make every effort to assure your satisfaction.
Payment
Paypal and Credit Cards
Oregon does NOT have a sales tax!
Shipping
FREE USPS FIRST CLASS MAIL IN THE USA ON ORDERS UNDER $100.
FREE PRIORITY SHIPPING IN THE USA FOR ORDERS OVER $100.

PLEASE NOTE CHANGE IN INTERNATIONAL ORDERS:
INTERNATIONAL ORDERS will now be mailed using USPS FIRST CLASS MAIL.

Please know there may be possible custom and duty fees from various countries.
PLEASE check to see what these fees are before placing an order. We do not like our customers to be surprised by potential fees.

Customer responsible for duty/custom fees where applicable.

Shipment will occur within 1-2 business days
Typically within hours of receiving the order and payment. Actual time for international delivery may vary due to custom clearance.
*******************************************************************************************
USA orders OVER $100 will be shipped Priority Mail:
Items placed in a gem sized zip-lock bag
Placed in a cotton-lined recycled cardboard gift box with ribbon
Box wrapped in recycled paper protective wrap
Carefully wrapped inside a USPS Flat Rate Box.

All other orders will be mailed using USPS First Class Mail-
Items will placed in a gem sized zip-lock bag
Wrapped in cushioned recycled paper protective wrap
Carefully placed in envelope
Gift box/ribbon not included
2nds Drawer SALES ARE FINAL.
Additional policies and FAQs
We are not professional photographers but, make every effort to accurately represent each item. As hard as we try, colors of the stones may vary due to differences in computer monitors.


Please realize it is common for large natural untreated stones to have healed fractures or pits. Typically, we feel this simply adds to the organic nature of a natural stone. Occasionally, there will be a stone with fractures or pits that are more pronounced and do not meet our standards for top quality. These stones are still unique and salable and are made available as 2nd Drawer items at a reduced price.