GenuineArticle

Personalized sterling silver jewelry and guitar picks.

Edmonton, Canada · 504 Sales

GenuineArticle

Personalized sterling silver jewelry and guitar picks.

Edmonton, Canada 504 Sales On Etsy since 2008

0 out of 5 stars
(254)

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Note from shop owner Hello! And thank you for visiting my shop. :D

I am on a temporary hiatus due to balancing work and my university degree.

If you have a question about a past order you placed, or if you want to talk about a custom item, please send me a message. I'm happy to discuss special requests if you are willing to wait for me to have time to make the item.

Have a great day!
~Sarah Jane

Note from shop owner

Last updated on Nov 17, 2013

Hello! And thank you for visiting my shop. :D

I am on a temporary hiatus due to balancing work and my university degree.

If you have a question about a past order you placed, or if you want to talk about a custom item, please send me a message. I'm happy to discuss special requests if you are willing to wait for me to have time to make the item.

Have a great day!
~Sarah Jane

Sarah Jane

Contact shop owner

Sarah Jane

Reviews

No reviews in the last year

Anonymous on Jun 10, 2013

5 out of 5 stars

Seller kept me updated throughout the process. Pick arrived quickly. It is the perfect Father's Day gift for my guitar-playing husband!

Anonymous on Apr 19, 2013

5 out of 5 stars

Beautiful! A gift for my mom, who loves them. Also that they were locally made in the same province she lives in. There was a problem with the mail (first pair never arrived, ahhh!) but vendor was generous and quick to work through and make/send another pair. Very satisfied!

3 of 254 reviews · View all reviews

Shop policies

Last updated on February 5, 2011
Hello and welcome to our shop! Everything you see here is designed and created by me. To learn more about me, check out my profile---->

Have an idea for a piece of jewelry or an accessory? Let me know! I love working on custom items.

Thank you for taking the time to visit our shop! Please feel free to contact me with any questions or comments you may have. :)

~Sarah Jane

Accepted payment methods

  • Money Order
Payment
I accept PayPal and money orders.

You can pay securely through PayPal with your debit or credit card, even if you don't have an account. :)

Payment must be sent/mailed within 3 days of purchase or the item will be relisted and the transaction canceled. If you need to delay payment longer than that, just send me a note- if I know it's going to take longer, I can wait for up to a week.

If you're interested in other payment methods, or have any questions, problems, or concerns, please feel free to contact me. I will help in any way I can. :)
Shipping
I happily ship worldwide and strive to keep my shipping prices accurate for what it will cost me to mail the item(s) to you. If there is a discrepancy larger than $2, I will refund you the difference.

Packages are usually mailed within:
3-4 business days for ready-to-ship items.
2+ weeks for custom made items.
If there's going to be a delay I will notify you.

Typically, packages going to a Canadian destination will take about 3-7 business days to arrive AFTER shipping (please allow creation and/or packaging time as described above before shipping).

International shipping generally takes about 5-10 business days, but in rare cases can be up to a month depending on customs (please allow creation and/or packaging time as described above before shipping).

I ship via Canada Post Air Mail, unless otherwise specified in the listing.

Upgrading:
If you would like your shipping upgraded to Express (which is usually faster and comes with a tracking number) please let me know at the time of purchase. Express post is $12 US (this number is *instead* of what the item listing states for shipping).

I deeply appreciate knowing that my items have safely found their new home, so if possible, please take a moment to notify me by leaving positive feedback, or via email or convo. :)
Refunds and Exchanges
I want you to be 100% satisfied with your order, and as such I accept returns on all items provided that they are in their original condition. I will refund the cost of the item(s), minus shipping. Return shipping will be at the buyers expense.

It's fairly rare, but sometimes items are lost in the mail (I would consider this point to be 6 weeks or so after mailing). If your item gets lost on its way to you, I will send you a replacement at no charge provided that I have the materials on hand. If I do not have the materials, you may choose something of equal value from my shop, or I will refund your money in full.
Additional policies and FAQs
WHOLESALE ORDERS WELCOME! I currently have two local boutiques featuring my work.

I am always happy to take requests. I can alter existing pieces in my shop, replicate sold items, or work on a custom piece from scratch. Just let me know what you're looking for and we can work something out. :)

Everything is created in a smoke-free, scent-free home.

We are pet-friendly, and have two cats and one dog.