GenuineDesignCo is taking a short break
Reviews
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PB on Nov 21, 2022
5 out of 5 starsExcellent Customer Service You have the option to print on any paper stock. Love it.
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Holly on Oct 29, 2022
5 out of 5 starsFast shipping, high quality. Gave to my husband for our anniversary, and he loved it.
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heather on Oct 27, 2022
4 out of 5 starsIt was just okay. It was not really what I was expecting, but it is cute and it does the job. I guess I thought the amount of the card stock would be better quality and firmer. I would have purchased still but not for that price.
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Pirjo on Sep 1, 2022
5 out of 5 starsLove the print, it's just so original. The seller delivered the item super fast. Thank you once again!
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kblmassage on Aug 31, 2022
4 out of 5 starsAbsolutely love the bag design and fast shipping, but was expecting a thicker/higher quality bag for the price. A little on the thin side.
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About GenuineDesignCo
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Returns & exchanges
Cancellations
Cancellations: not accepted
Please contact the seller if you have any problems with your order.
More information
Frequently asked questions
Is there a framing option for prints?
Unfortunately, I do not currently offer framed prints-- the frame you see in the product photos are for display purposes only. However, I do offer matted prints, which is kind of the halfway point between framed and non-framed, and make the prints look more finished.
What if I put the wrong address?
No problem, just send me a message with the correct shipping address and I'll correct it for you.
I live in _________. When will I receive my order?
I ship using USPS First Class Mail. That means that for domestic orders, shipping time is usually 2-5 business days. For international orders, it's anywhere from 7-21 business days. Once your order is shipped, you can track it using the USPS Tracking ID #.
PLEASE note that I cannot guarantee these shipping times. If you're worried about getting your order in time, you can upgrade to Rush Order, which guarantees that your order ships the day after you purchase. (Next business day, that is.)
I never received my order! What happened to it?
The first thing you need to do is double check your Purchases/ Order history. Double check to make sure that you ordered a PHYSICAL print and not a digital download. (If you only paid $5.99 for the print, it's a digital download that you have to print yourself.)
If it's not a digital download, look for the USPS Tracking ID #. You should be able to follow the progress of your package step by step. If it's stalled at a certain location or says "Delivered" but you never received it, the first thing you should do is contact your local post office to see if they can help you locate it. If you still can't find it, send me a message and we'll work something out.