minimalistic clean designs

Greenville, South Carolina

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GenuineDesignCo is taking a short break


Note from shop owner We'll be taking a short break!

Note from shop owner

Last updated on Oct 11, 2022

We'll be taking a short break!

Kelly Rogers

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Kelly Rogers


Average item review
5 out of 5 stars
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About GenuineDesignCo

Sales 12,593
On Etsy since 2015

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Shop policies

Last updated on January 23, 2023

Accepted payment methods

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Accepts Etsy Gift Cards and Etsy Credits

Returns & exchanges

See item details for return and exchange eligibility.


Cancellations: not accepted

Please contact the seller if you have any problems with your order.

More information

Last updated on May 10, 2022

Frequently asked questions

Is there a framing option for prints?

Unfortunately, I do not currently offer framed prints-- the frame you see in the product photos are for display purposes only. However, I do offer matted prints, which is kind of the halfway point between framed and non-framed, and make the prints look more finished.

What if I put the wrong address?

No problem, just send me a message with the correct shipping address and I'll correct it for you.

I live in _________. When will I receive my order?

I ship using USPS First Class Mail. That means that for domestic orders, shipping time is usually 2-5 business days. For international orders, it's anywhere from 7-21 business days. Once your order is shipped, you can track it using the USPS Tracking ID #.

PLEASE note that I cannot guarantee these shipping times. If you're worried about getting your order in time, you can upgrade to Rush Order, which guarantees that your order ships the day after you purchase. (Next business day, that is.)

I never received my order! What happened to it?

The first thing you need to do is double check your Purchases/ Order history. Double check to make sure that you ordered a PHYSICAL print and not a digital download. (If you only paid $5.99 for the print, it's a digital download that you have to print yourself.)

If it's not a digital download, look for the USPS Tracking ID #. You should be able to follow the progress of your package step by step. If it's stalled at a certain location or says "Delivered" but you never received it, the first thing you should do is contact your local post office to see if they can help you locate it. If you still can't find it, send me a message and we'll work something out.