Announcement Welcome to Georgina Kay Designs. We specialise in handmade, personalised Christmas Baubles. We love custom orders so please send us a message!
Welcome to Georgina Kay Designs. We specialise in handmade, personalised Christmas Baubles. We love custom orders so please send us a message!
We are based on the outskirts of London, England
We hope that you like browsing and purchasing from our little place on the world wide web and we look forward to getting to know some of our customers more.
Accepted payment methods
Payment must be made in full and have cleared before the item is shipped which via Pay Pal is usually immediately.
If you are having any issues with PayPal, please don't hesitate to contact us and we will attempt to assist you in any way we can
We take every care to package your item, each bauble is wrapped in tissue paper and placed in a white gift box with one of our logo stickers. To ship, we then package it in bubblewrap and inside a brown shipping box which we then wrap in recycled brown paper and secure with brown packing tape. We know how exciting it is to receive "happy mail" in the post so ensure your item is packaged properly with a smile.
We also offer a free gift wrap service so let us know in the "message to seller" if you would like us to wrap your gift and include a small gift card.
Please note that on rare occassions shipping to the US from the UK can take up to 2 weeks.
We can combine shipping and/or offer insurance if required - please convo us before purchase.
If your Etsy and Paypal address differ, please let us know in the "message to seller" note during checkout. If you do not notify us and we cannot reach you within 48 hours after payment we will ship the item to the address provided during Etsy checkout.
If you have any other questions please do not hesitate to contact us!
Refunds and Exchanges
Any returned items must be in their original packaging or similar (sturdy shipping box or packet)and be mailed recorded delivery.
Additional policies and FAQs
If you have any questions please convo us and we will reply within 24 hours.