GetBonbons' Shop Policies
MyBonbons Accessories is here to offer you some of the most affordable, trendy styles in hand-made jewelry. We care about your satisfaction as a customer and would love to hear feedback from you!
Payment through Pay-Pal only please. Many of our items will already be made and will be shipped within 24 hours after payment confirmation. Custom or personalized orders will take a little longer and the process will begin as soon as payment has been confirmed. Payment must be made within 24 hours of purchase.
Items are shipped through the USPS First Class Shipping. Tracking is included, please message me here on etsy for the tracking number! Packages are shipped in an air bubble envelope with bubble wrap. All items are packed securely and safely to ensure quality upon arrival. Orders will be shipped no later 2 days after receiving payment.
***If order is received Monday-Friday before 3:00 P.M. PST it will be shipped out the following business day.***
IMPORTANT: once packages are handed to USPS, it is no longer my responsibility, any loss or damage during shipment, is not my responsibility. I will give you tracking and that is all I can do. Extra insurance such as signature confirmation will cost extra and you must message me to add that to your order.
Refunds and Exchanges
In the event that you are dissatisfied with your purchase, I do offer exchanges. You can pay to ship your item back to me, and I will pay for the shipping on your new item that you will receive. If you have any problems with any item you receive from me, message me and I am happy to help!
Additional Policies and FAQs
Pease visit our other shop at www.mybonbons.com and follow us on instagram - getbonbons
You can e-mail me at bev.mercurio [!at] gmail.com
Last Updated October 7, 2012