Vintage Clothing & Accessories
GetLuckyGals' Shop Policies
Thank you for stopping by to view the guidelines for a successful transaction. Your satisfaction from start to finish is of the upmost importance. Please feel free to contact me with any questions you may still have after your visit. Thank you!
Please note that etsy is testing a new process that often hides the shipping until checkout. We prefer the transparency of shipping costs remain within the listing for immediate viewing; however this change is beyond our control as a vendor on this site. We apologize for the inconvenience and thank you for your patience as etsy runs it's various tests.
Secure payment through Paypal. The State of Virginia requires a 5% state sales tax on all items shipped to Virginia addresses.
FAST SHIPPING: We strive to ship within 24 hours.
USA DOMESTIC SHIPPING: Safe and speedy shipping through the United States Postal Service. We provide free online tracking and delivery confirmation services at the time of posting.
GLOBAL SERVICE: We ship worldwide.
VAT, IMPORT DUTIES, & TAXES: Please know all international customs forms are filled out honestly and accurately. Import duties, VAT taxes and any other charges are not included in the item price or shipping charges, but must be paid by the recipient in their own country - it is not possible for us to pay these fees.
UNCLAIMED PACKAGES: Unclaimed packages and packages marked "Returned To Sender" will result in a 25% re-stocking fee. Please also note that shipping is non-refundable due to the nature of the transaction.
Refunds and Exchanges
WE CARE: We want you to be happy with your purchase and take great care to provide a variety of photographs detailing each item. We measure accurately and disclose the condition of each authentic vintage offering. Please review all the measurements, description, and photographs prior to ordering in order to ensure a good fit and your overall satisfaction.
SUCCESSFUL RETURN GUIDELINES:
1. Request for return authorization # to be received within 24 hours of the delivery confirmation of customer receipt of package.
2. Return Authorization Number and return shipping address will be provided at that time.
3. The item is to be mailed back within 3 days of receipt of authorization, packed securely and insured for it's full value.
4. The item must be in same condition as it was when it was shipped out - no refund on items returned worn or damaged - no exceptions.
5. A re-stocking fee of 25% will be levied on returns. Shipping charges are not refundable due to the nature of the transaction.
6. No "wardrobing" as we do not offer rental of our one of a kind offerings. Items must be returned in their unworn, freshly cleaned, as shipped-to-you condition.
Please be sure to review all photographs and conditions. We make every effort to thoroughly describe our offerings so you can shop with peace of mind. If you want additional images or information, please feel free to ask.
CONSIGNMENT OFFERINGS: From time to time we acquire exceptional consignment pieces. These items are not available for returns or refunds. The sale of these items is final due to the unique nature of these transactions.
*All Rights Reserved - all images and all text. 2003 to date.
Additional Policies and FAQs
LOVE THE PLANET: We are committed to sound environmental practices. All invoicing and receipts are sent via the internet. If a paper/hard copy packing statement is needed, just let us know. We are more than happy to include one with your shipment.
Last Updated November 30, 2014