Announcement I don't email patterns, you can download your pattern from your "Purchases and reviews" on your etsy account. More help here: https://www.etsy.com/help/article/3949
I don't email patterns, you can download your pattern from your "Purchases and reviews" on your etsy account. More help here: https://www.etsy.com/help/article/3949
rose1928 on Aug 6, 2016
Martina Stoiber on Jul 6, 2016
Ein tolles Muster und gute Beschreibung
Accepted payment methods
All VAT and import custom charges and other duty are payable by the buyer. Please refer to your local customs office for more information as I am not well informed about these charges unfortunately plus every country has its own rules and regulations.
Although I do not put an invoice in the packages I send out, I do declare the full price of the goods you have purchased on the CN22 custom form!
You can buy insurance and tracking for £6.50 on top of the postage prices displayed but please let me know before you buy so I can add this to the listing!
Average delivery times:
UK and EU :3-5 days
USA and AUS : approx 2 weeks
Please note that these are estimates only and that I am not responsible for lost or delayed packages!
Please note that I no longer email patterns. You will have to go into your ETSY account - purchases and download the file from there
Refunds and Exchanges
I do believe that all my items in my shop are represented and described accurately, therefore I don't offer refunds on any of my items if you simply changed your mind about the purchase.
I have been trading on the internet for a couple of years now and I am proud to say that all the parcels have arrived to their destination so far.
You can only claim from me and from etsy/paypal etc for lost package if you bought the insurance I mentioned above, otherwise I cannot be held responsible for lost packages. When you buy from my shop you agree to these terms and conditions.