
Announcement
Welcome to my new Etsy shop! I've been in business for four years now, selling on my website and through Facebook and Instagram. I'm new to Etsy this summer and can't wait to get to know the community here!
Items
Reviews
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Michael on Sep 12, 2023
1 out of 5 starsBoth wigs still not received. Delivery was suppose to be between August 28 & September 11th. I have tried several times to contact seller and no response. I even messaged her on Facebook and no response. I am out two wigs and or $394.09!!! Apparently this happens quite frequently with this seller!!! I started a dispute with PayPal this morning to hopefully get my money returned.
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Cody on May 17, 2023
1 out of 5 starsI had zero communication from the seller since day one. They never responded to any of my messages when I asked to pay extra for quicker shipping, and they never ended up shipping the wig I ordered. I’m still waiting on a refund, and I ended up having to purchase from a different seller. It’s a shame because Gigi’s work looks incredible, and I was excited about my purchase, but if this is what I have to put up with to not even get it in the first place, I’d rather take my money elsewhere. To Etsy sellers like Gigi - if you’re not interested in doing business with people then close your shop, don’t screw them over and not follow through with what your shop promises to your customers. Very disappointed.
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Michael on Sep 12, 2023
1 out of 5 starsBoth wigs still not received. Delivery was suppose to be between August 28 & September 11th. I have tried several times to contact seller and no response. I even messaged her on Facebook and no response. I am out two wigs and or $394.09!!! Apparently this happens quite frequently with this seller!!! I started a dispute with PayPal this morning to hopefully get my money returned.
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Alain on Dec 20, 2020
1 out of 5 starsThis item has not been delivered either you deliver this item to me or I ask for refund please.
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Allen on Sep 4, 2021
4 out of 5 starsshe gave me a refund,doesn't let you know if shipment went out wanted this hair for a show which I ordered almost 3 months out communication is the key ,just wish she was better with that but love her work and her wigs
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Fred on Jun 13, 2021
5 out of 5 starsIt took longer than expected to arrive. But I was warned about delays in advance. The finished look after a little work from how it was packaged was amazing. The crowd at my show absolutely loved it.
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damien on May 25, 2021
5 out of 5 starsA little issue with shipping but Gigi was amazing and worked with me to get this gorgeous hair. Thank you!
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Scott on May 4, 2021
5 out of 5 starsItem as Described with FAST Creation time & SUPER FAST SHIPPING wow GREAT Quality here Will BE BACK again HIGHLY Recommend this Seller THANKS Again! A++ :)
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Aaron Smith on Apr 26, 2021
5 out of 5 starsI had to open a case and escalate the case to get seller to ship. Poor communication. Wig itself it long but not big and luscious like the picture and the lace front is less then a centimeter and you can see the hard front through the lace. It also smells like pickles... personal feels like sabotage to be honest and etsy does not allow pictures if rated too low. I gave 5 stars because etsy issued a me a refund anyways which I believe I deserve with this poor quality wig but now at the cost of seller i give 5stars since its free. But now you can see picture!
About GigiMonroeDesigns
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Packaged with love and care!
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My first studio space in November 2014! Small beginnings yeilding huge success!
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Modeling each creation for my customers is part of the fun!
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I love meeting my customers and making them smile. This was "DiscoBear" at Drag Con LA in 2017. Big wig=big smile!
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My first time vending at RuPaul's Drag Con 2017 in Los Angeles with the fabulous Fierce Drag Jewels! Busy weekend!
I'm a full-time Wig Stylist, Creator, Constructor and Shaper!
Shop members
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Gigi Monroe
Owner
I'm the owner and do-everything-er at Gigi Monroe Designs! I've been a drag performer since 2005 and love working both on stage and behind the scenes in this incredible art form!
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Cancellations: not accepted
Please contact the seller if you have any problems with your order.