GingaSquid

GINGA SQUID - Inspired by nature...crafted by hand!

Auckland, New Zealand · 6 Sales

GingaSquid

GINGA SQUID - Inspired by nature...crafted by hand!

Auckland, New Zealand 6 Sales On Etsy since 2008

0 out of 5 stars
(6)

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GingaSquid

Reviews

No reviews in the last year

Anonymous on Jan 4, 2010

5 out of 5 stars

Thank you Ginga! I love my new beautiful and skillfully made arm warmers! They are so warm, fun and whimsical! Wonderful seller with a fantastic product and great communication! I will be back ... :) n~Gravel

Anonymous on Nov 26, 2009

5 out of 5 stars

Anonymous on Nov 26, 2009

5 out of 5 stars

Shop policies

Last updated on February 15, 2011
Welcome to the Ginga Squid shipping and store policy. I hope all the information you need is here? If you have any questions about the items or shipping, please contact me.

My mission is to make one-of-a-kind funky wearable art pieces, using unique, unusual & high-end quality materials. I believe in good customer service and hope you will be delighted when you receive your purchase!

All items are made in a pet and smoke free environment.

Accepted payment methods

Returns and exchanges
If you are not completely happy simply let me know, return your purchase and I will refund you on receipt minus return postage.
Payment
Payment is by Paypal only. All payments must clear before purchases are dispatched.

Please take care to ensure you fully complete the Paypal checkout system. If you encounter problems please contact me.

If Paypal payment isn't cleared within three days , a reminder is sent. If a reply is then not received, the order will be canceled and relisted after 7 days.

I will dispatch your purchase as soon as possible after payment is received.

Items can be 'reserved' easily by contacting me.
Shipping
I ship to ALL destinations via New Zealand Post Airmail. NZ Post takes between 6-10days to ship to most overseas locations. If you require urgent delivery, please contact me.

If your Etsy and PayPal address differ, please let me know in the “message to seller” note during checkout. If you do not notify me and I cannot reach you within 72 hours after payment, I will ship the item to the address furnished during Etsy checkout.

TRACKING/INSURANCE:
Airmail shipping is neither tracked nor insured. If you require tracking or insurance, please contact me for additional shipping rates.

In the event your PACKAGE DOES NOT ARRIVE:
Ginga Squid cannot be held responsible for uninsured items lost whilst in transit, and replacement orders cannot be issued. In the unfortunate event your package may be lost in the mail, please contact me. We understand shipping errors occur & acknowledge how disappointing this is for the customer. Each case will be handled individually to ensure we can reach a satisfactory transaction.

DAMAGED ITEMS:
Every item is packaged to avoid damage in transit, if this should happen, I would require photographic evidence of the damage in order to negotiate a happy resolution. If you receive your item and are unhappy with it in any way, please feel free to contact me as soon as possible.

PACKAGING:
Items are shipped inside sturdy packaging. All items are shipped "gift ready".
Additional policies and FAQs
I am always happy to make custom orders.

Customer satisfaction is my priority.

All items are made in a smoke free & pet free environment.

Updates:
For updates, follow my blog at http://gingasquid.blogspot.com

Non-payment:
If you purchase something and change your mind before paying please let me know and I will cancel the transaction. I will NOT leave negative feedback for cancelled transactions. I do leave negative feedback for buyers who don't contact me to cancel the transaction.

If you are having issues with Paypal or any other aspect of the transaction, please do not hesitate to contact me. I will work with you to accommodate your needs.