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GingerYarnCo's Shop Announcement

Now through March 15, 2015, use coupon code FEB15 for 15% off a purchase of $15 or more --- PLUS, you'll get a THANK YOU for free shipping coupon to use on your next order.

If you want anything in a specific color or combinations, please ask. I'm more than willing to make custom items.

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If you like the store, please become a fan on Facebook!
http://www.facebook.com/GingerYarnCo

Follow me on Instragram: @gingeryarnco

Feel free to message me with any questions about checkout, special orders, colors, etc. I can also be reached through email: gingeryarnco [!at] gmail.com

Credit cards are processed through Paypal, but you do not have to have a Paypal account to check out.

We accept Etsy gift cards!

For help with Etsy's checkout please see these links:
http://www.etsy.com/help_guide_checkout.php
http://www.etsy.com/faq_buying.php

*** If you live outside the US or Canada, please convo me for shipping info. I am happy to ship anywhere Internationally!

GingerYarnCo's Shop Policies

Welcome

All items are hand made by me.

Payment

I accept PayPal and Etsy gift cards.

~ I love doing custom orders, however, I do request payment in advance for all custom orders.
~ Most custom items will require a minimum of 6 weeks lead time.
~ An email with an estimate of both lead time and price will be sent before any items are started.



Shipping

Items are shipped via USPS within 2-3 of payment being received.

Refunds and Exchanges

If you for some reason are dissatisfied with your purchase please let me know. These situations will be handled on a case by case basis.

Additional Policies and FAQs

All items are knit in a smoke-free home. If you have dog allergies, please contact me.

All pieces are created by hand, so no two items are identical. Please allow for slight variances from what is in the photos and what the final product you receive.

Measurements given in descriptions are not exact.

Each item comes with a care card with information about the yarn content and how it should be washed

Colors may bleed. Please do not wash them in hot water.

Toys may contain small parts that may come off.

Last Updated January 30, 2015