GingerYarnCo's Shop Policies
All items are hand made by me.
I accept PayPal and Etsy gift cards.
~ I love doing custom orders, however, I do request payment in advance for all custom orders.
~ Most custom items will require a minimum of 6 weeks lead time.
~ An email with an estimate of both lead time and price will be sent before any items are started.
Items are shipped via USPS within 2-3 of payment being received.
Refunds and Exchanges
If you for some reason are dissatisfied with your purchase please let me know. These situations will be handled on a case by case basis.
Additional Policies and FAQs
All items are knit in a smoke-free home. If you have dog allergies, please contact me.
All pieces are created by hand, so no two items are identical. Please allow for slight variances from what is in the photos and what the final product you receive.
Measurements given in descriptions are not exact.
Each item comes with a care card with information about the yarn content and how it should be washed
Colors may bleed. Please do not wash them in hot water.
Toys may contain small parts that may come off.
Last Updated January 30, 2015