Girlinair
Wyoming, United States ·
Girlinair
Wedding Signs - Mugs - Baby Gifts - Bridemaids GiftsWyoming, United States 5735 Sales On Etsy since 2010
Announcement *******Our Current production time until sign is ready to ship is 2-4 weeks********
Announcement
*******Our Current production time until sign is ready to ship is 2-4 weeks********
Reviews
acbatzb13 on May 27, 2018
Overall the products look nice in the pictures but when I received my product, I wasn’t happy with the quality of work done. I contacted the shop & whoever spoke with me was VERY nasty. Everything I said she turned back on me & to be that’s very poor customer service as she was saying they practice “excellent customer service”. I do not recommend this shop to anyone nor will I ever give them my business again.
Michell responded on May 27, 2018
Again we are so sorry you were unhappy with our product. We went against our shop policies and offered a refund. Sadly we do require the product be returned before a refund can be issued. That is a common business practice. We didn’t mean for it to seem argumentative. So your refusal to return the item left us in a rough situation and unable to help any farther. We tried our best to work with you and do pride ourselves on our 5 Star shop rating. Our offer still stands of a refund if you change your mind about returning the item
Updates
About
I LOVE all things TRAVEL, Rustic and Handmade!
I was a Flight Attendant for 10 years......And that’s where the name Girl In Air comes from.....
I LOVE all things travel and travel often to conferences to learn new crafts to grow our business and meet new people.
I have always been a DIY-er.......After I left my Flight Attendant career, I started a DIY blog and did a segment on our local news for a year....then I opened a retail store.
We sold Annie Sloan Chalk Paint {which I still love and use for all my signs} , Silhouette machines, made custom home decor and taught DIY classes.
We closed our retail store after 4 years to focus on our Etsy shop.....this shop has been all over the map....literally....I sold hand stamped items, custom wood signs, vintage items, supplies, furniture and more......
NOW we are focusing on rustic decor, maps and custom wedding decor. We love our growth and continue to do what we LOVE.
I strive to stay on trend and offer fun new items often.
I have a passion for awesome customer service and a quality product.
Shop members
-
Michell
Owner, Creator, Designer
Hi! My name is Michell.. I was a Flight Attendant for 10 years a dream job! I love all things travel. I grew up in Texas, lived in Colorado, Indiana & now Wyoming. We love making handmade rustic home decor and custom wooden wedding signs!
-
Sam
Shipper
Meet the hubby ....the man behind the woman. Teaching her tool safety and making sure your package is packaged right and arrives safely
-
Rains
Assistant
Meet Rains....my 7 year assistant. When he's not reading his favorite book...he is helping his mommy make orders.
Production partners
-
A Print Shop
United States
Specialists print and sew pillow to help fill orders faster
-
A Print Shop
United States
Our partner helps us keep production times fast and products direct to you the customer.
Shop policies
Shipping
Payment options
- Accepts Etsy Gift Cards and Etsy Credits
Returns & exchanges
- Custom or personalized orders
- Items on sale
I accept returns I do not accept returns
I accept exchanges I do not accept exchanges
I accept cancellations I do not accept cancellations
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Privacy policy
More information
Frequently asked questions
Wholesale availability
Yes we offer wholesale at a minimum order of 12 of the same item with a 10% - 30% off discount depending on item
Custom and personalized orders
Yes when time allows we except custom requests and can almost always replace quotes on listed signs at no additional charge. Color changes are also a free service
Where do I return my item?
Returned items are at the expense of the buyer.
If you need to return an item...please use the same packaging and return to address on invoice
Girl in Air
1529 N Grass Creek Rd
Casper, Wy 82604
When item arrives in good condition, the purchased price will be refunded.
We do not refund shipping cost.
I don’t like my item
If you don’t like your item.....you will need to return it to receive a refund. We do not pay for returned shipping fees. Custom items are on a case by case basic for returns.