Girlinair

Wedding Signs - Mugs - Baby Gifts - Bridemaids Gifts

Wyoming, United States · 5735 Sales

Girlinair

Wedding Signs - Mugs - Baby Gifts - Bridemaids Gifts

Wyoming, United States 5735 Sales On Etsy since 2010

5 out of 5 stars
(1141)

Shop owner

Michell

Contact

Michell

Contact shop owner

Michell

View all 185 items

Reviews

Average item review
5 out of 5 stars
(1141)
acbatzb13

acbatzb13 on May 27, 2018

1 out of 5 stars

Overall the products look nice in the pictures but when I received my product, I wasn’t happy with the quality of work done. I contacted the shop & whoever spoke with me was VERY nasty. Everything I said she turned back on me & to be that’s very poor customer service as she was saying they practice “excellent customer service”. I do not recommend this shop to anyone nor will I ever give them my business again.

Michell

Michell responded on May 27, 2018

Again we are so sorry you were unhappy with our product. We went against our shop policies and offered a refund. Sadly we do require the product be returned before a refund can be issued. That is a common business practice. We didn’t mean for it to seem argumentative. So your refusal to return the item left us in a rough situation and unable to help any farther. We tried our best to work with you and do pride ourselves on our 5 Star shop rating. Our offer still stands of a refund if you change your mind about returning the item

View all 1141 reviews

About

I LOVE all things TRAVEL, Rustic and Handmade!

I was a Flight Attendant for 10 years......And that’s where the name Girl In Air comes from.....

I LOVE all things travel and travel often to conferences to learn new crafts to grow our business and meet new people.

I have always been a DIY-er.......After I left my Flight Attendant career, I started a DIY blog and did a segment on our local news for a year....then I opened a retail store.
We sold Annie Sloan Chalk Paint {which I still love and use for all my signs} , Silhouette machines, made custom home decor and taught DIY classes.

We closed our retail store after 4 years to focus on our Etsy shop.....this shop has been all over the map....literally....I sold hand stamped items, custom wood signs, vintage items, supplies, furniture and more......

NOW we are focusing on rustic decor, maps and custom wedding decor. We love our growth and continue to do what we LOVE.

I strive to stay on trend and offer fun new items often.

I have a passion for awesome customer service and a quality product.

Shop members

  • Michell

    Owner, Creator, Designer

    Hi! My name is Michell.. I was a Flight Attendant for 10 years a dream job! I love all things travel. I grew up in Texas, lived in Colorado, Indiana & now Wyoming. We love making handmade rustic home decor and custom wooden wedding signs!

  • Sam

    Shipper

    Meet the hubby ....the man behind the woman. Teaching her tool safety and making sure your package is packaged right and arrives safely

  • Rains

    Assistant

    Meet Rains....my 7 year assistant. When he's not reading his favorite book...he is helping his mommy make orders.

Production partners

  • A Print Shop

    United States

    Specialists print and sew pillow to help fill orders faster

  • A Print Shop

    United States

    Our partner helps us keep production times fast and products direct to you the customer.

Shop policies

More information

Last updated on Apr 15, 2018
Frequently asked questions

Wholesale availability

Yes we offer wholesale at a minimum order of 12 of the same item with a 10% - 30% off discount depending on item

Custom and personalized orders

Yes when time allows we except custom requests and can almost always replace quotes on listed signs at no additional charge. Color changes are also a free service

Where do I return my item?

Returned items are at the expense of the buyer.
If you need to return an item...please use the same packaging and return to address on invoice
Girl in Air
1529 N Grass Creek Rd
Casper, Wy 82604
When item arrives in good condition, the purchased price will be refunded.
We do not refund shipping cost.

I don’t like my item

If you don’t like your item.....you will need to return it to receive a refund. We do not pay for returned shipping fees. Custom items are on a case by case basic for returns.