Announcement Welcome to Glass Cats Studios!
Welcome to Glass Cats Studios!
bikerkat on Mar 25, 2014
The item came defective. The seller said she would send me a shipping label to return the item. The seller is very poor with communication. It takes days and days to hear anything back from the seller. The seller put in gift with a defect to me (had a note saying this item has a bubble and I cannot use it, but maybe you can). Huh?
Janette responded on Apr 3, 2014
This customer is correct, I can be pretty poor with communication. Her patience was much appreciated. The aspects of the piece that she disliked (bubbles and the shape of the ears) are usually considered marks of individuality that are evident in any handmade work. I am sorry that she was not happy with my work, but I have agreed to refund her money and have paid for return postage.
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