GlassEtAl's Shop Policies
Small items are mailed by USPS First Class Mail
First Class Mail Includes Delivery Confirmation and Tracking
Items over $50 will be mailed USPS Priority Mail and in addition Delivery Confirmation and Tracking will include insurance.
I ship within 24 hours. Monday - Saturday
I do combine shipping.
I have done my best to calculate actual shipping.
For larger items I will ship fedex.
If you have a preference - Please, do let me know. I will do my best to accomodate you.
Once an international parcel leaves my hands, it could still take 30 days or more to reach you.Tracking is available only on more expensive shipping methods, which usually cost more than the items. I will not be held liable for lost or missing items. I will gladly provide proof of shipment (custom forms, payment of postage) upon request.
Refunds and Exchanges
I do my best to provide very specific details and many photos showing
all perspectives and with different backgrounds.
Please, if you have any questions
Ask - I do my best to respond quickly. I welcome your questions and your interest
All of my items (except of course Custom Orders) can be returned - No questions asked. I really want you to be 100% thrilled with your piece.
I will not charge a restocking or any other fee.
Please, email first. Please, pack securely. You are responsible for the shipping back to me.
Last Updated November 3, 2014