GlassPelican

Quality Stained Glass and Mosaic Mirrors Made In USA

Spokane Valley, Washington

Top shop for gifts.

Buyers bought gifts from this shop and gave them 5-star reviews!

Announcement    MAY THE NEW YEAR BE ONE OF HOPE AND OPTIMISM. MANY THANKS TO ALL OF THOSE WHO SUPPORTED MY SHOP THROUGHOUT THE YEAR.

Calculated shipping is sometimes calculated higher than actual charges. I always refund any over charges for shipping over $1.00. My priorities are to safely get your items to you intact; and to find the most inexpensive shipping options. You may contact me prior to ordering to find the most accurate shipping charges for combined items.

Announcement

Last updated on Dec 25, 2020

MAY THE NEW YEAR BE ONE OF HOPE AND OPTIMISM. MANY THANKS TO ALL OF THOSE WHO SUPPORTED MY SHOP THROUGHOUT THE YEAR.

Calculated shipping is sometimes calculated higher than actual charges. I always refund any over charges for shipping over $1.00. My priorities are to safely get your items to you intact; and to find the most inexpensive shipping options. You may contact me prior to ordering to find the most accurate shipping charges for combined items.

Items

 
Ruthan

Contact shop owner

Ruthan

Reviews

Average item review
5 out of 5 stars
(228)
See reviews that mention:
quality 26 shipping 49 customer service 32

About GlassPelican

Sales 867
On Etsy since 2012

Working with my hands has always been a very important part of my life.

My husband and I spent 8 years building our first house. Since then, we have always believed in doing or making whatever we needed whenever possible.

The desire to try new crafts has led me in so many very different directions. The one constant is the necessity to create to the best of my ability. Quality is the most important trait that I strive for.

I have been blessed with a supportive husband who has always joined in whenever I have needed him; and who has never complained about the mess or lack of dinner. And the joys of raising 3 sons continues bearing fruit as they are helping me in many ways as well.

Shop members

  • Ruthan

    Owner

  • Frank

    Owner

Shop policies

Last updated on November 17, 2017
Welcome to GlassPelican! Thank you for visiting my shop. We offer high quality Stained Glass Suncatchers, panels and mosaics.
Custom orders are possible. Please contact me with the particulars of what you are wanting and I will do my best to make it happen.

If you are shipping as a gift, please let me know. I will be happy to enclose a note card and omit the invoice from the package.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
If for some reason you are not satisfied with your purchase, please contact me within 7 days for return shipping instructions. I will promptly refund the purchase price after I have received the returned item. The buyer is responsible for return shipping costs.

For custom work, however, there are no refunds or exchanges guaranteed. Each case will be considered individually. I will not be responsible for shipping costs in the event of an exchange. Again, I am not responsible for any loss or damage once the item purchased has left my hands. Great care is taken to package all items to arrive safely.
Payment
I accept payment through Paypal as well as Etsy direct checkout. All major credit cards are accepted by Paypal and you do not need a Paypal account to use this quick, easy and secure form of payment.

Please be sure that your Etsy shipping address is the same as your PayPal shipping address.
Shipping
ETSY'S COMBINED SHIPPING CHARGES are often calculated too high. I ALWAYS REFUND ANY OVER CHARGES FOR SHIPPING over $1.00. My priorities are to safely get your items to you intact; and to find the most inexpensive shipping options. You may contact me prior to ordering to find the most accurate shipping charges for combined items.

Your purchase will be very securely packaged and wrapped. Shipping time will vary, depending on the shipping preference that you choose. I will ship within 1 - 2 business days of receiving payment (usually within one day) for in-stock items.

If purchasing a custom item, please allow up to 2 weeks to complete the project. The individual listing will state the estimated time. If you need something sooner, please contact me to see if it is possible to deliver sooner. Most often, it will be completed in less time than shown. Photos will be sent of the finished item for approval before shipping for custom orders if requested.


International First Class Mail, depending on where you're located, can take two to four weeks to arrive. Mail can sometimes get delayed in Customs.


CUSTOM FEES ARE THE RESPONSIBILITY OF THE BUYER. I am required to declare the actual value of the order on the customs form. You might wish to take a look at this customs fee calculator to better anticipate possible charges: http://www.dutycalculator.com/new-import-duty-and-tax-calculation/
Additional policies and FAQs
Your satisfaction with your purchase is of the utmost importance to me. If there is any problem, please contact me immediately so that we can find a solution to it.

ETSY FEEDBACK: Feedback is so important for both buyers and sellers on Etsy. If you wouldn't mind taking just a moment after you have received your order to leave feedback for me, I would really appreciate it. Feedback is on the drop-down menu just under "Your Account" at the top of your screen (just to the upper left of your shopping cart).

More information

Last updated on Apr 6, 2016
Frequently asked questions
Custom and personalised orders

For custom orders of panels, a $75 non-refundable pattern fee is required to cover the time spent preparing the pattern(s). This fee will be applied against the balance of the order if the patterns are accepted and the buyer wishes to proceed with the order.

If the patterns are approved, 50% of the remaining balance is required before actual work can begin. Cancellation or changes may not be made after this point. Specific glass selection will be made at this time. Pictures will be sent during the construction so that you may see the progress of your panel.

After your panel is completed, photos of the finished piece will be sent. The remaining balance is due at this time, prior to shipping.