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GlisterCraft's Shop Policies

Welcome

Can some nylon, wire, and a little hard work become beautifully crafted jewelry, gifts, and decoration? We say yes. At GlisterCraft, we bring you lovingly crafted homemade flowers.

Everything here is 100% handmade by me.

Payment

At GlisterCraft, you can quickly, easily, and securely pay thorugh PayPal.

If you're new and don't know how to buy, don't worry!
http://www.etsy.com/help/article/339

If you're confused about Paypal:
http://www.etsy.com/blog/en/2007/how-to-pay-with-a-credit-card-and-create-a-paypal-account/

Payment must be received within 5 days or the purchase will be canceled and I will refund the money including shipping.

Shipping

Default shipping will be with the USPS with delivery confirmation. If you are an international customer, please contact me and shipping arrangements will be worked out. The buyer is responsible for any and all customs fees.

I will refund the shipping if your purchase is over $20 before shipping and after any coupons.

Refunds and Exchanges

All sales are final for custom orders.

If you are unsatisfied with any other item, just ship it back to me and I will refund the full item price within 14 days, or half item price within 30 days.

Remember, if you forget to apply a coupon code at the time of purchase, I can not honor it at a later date so be careful.

*Item price does not include shipping

Additional Policies and FAQs

For custom orders, convo me and we will discuss the item. When we agree on a price, you will first pay the entire cost of the item, including shipping, up front. I will not start making the item until it is paid in full. Custom items are non-refundable.

Seller Information

I'm Grace Sheng and I make everything I sell in this store.

You can contact me about items by starting a Conversation or emailing me at "glistercraft@gmail.com".

If you'd like to text me or leave a voicemail: (682) 738-5350

Remember, both methods are 100% reliable so be sure to use multiple methods to if the matter is truly urgent.

Last Updated December 10, 2012