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Shop policies

Last updated on May 12, 2011
Hi again, beautiful!

So, why Glory Box?

Science! I have a chemist on call who I consult on anything I can't find out for myself. You're only getting items that are all FDA approved ingredients in FDA approved amounts contained in safety-sealed packaging with labeling that follows the FDA's guidelines.

I have compulsions that I take out on my craft. You can rest assured that any product you buy from me has never come in contact with anything questionable. I always wear gloves and a mask to formulate! I also clean every single surface and tool to the point of total submission. I am also highly organized, so you'll never have to deal with me listing something I don't have, or losing something I've listed.

None of my products are tested on animals! They're tested on my friends and myself. I take great care to only buy supplies from companies with anti-animal testing policies.

You love music, too! Did you notice it? Every single item in my shop is named after a song, as is the business itself. How could I resist Portishead, especially when the chorus to the song is "I just wanna be a woman." I love music and use it as my inspiration. Maybe if you love a color, you'll love the artist or the song as well. You could end up with a new favorite band or find your summer jam!

If I say a product is vegan, you can rest assured it is! I do not just say something is vegan based on the ingredients alone. The entire process is kept separate. I store non-vegan items in another part of my formulary. I use different equipment to process vegan items than non vegan items.

The only non-vegan items I currently use are beeswax and carmine, and those are only in lipsticks, the glosses are vegan, as are most of the shadows. So are most other products, just read the description, I'll always tell you and save you the guesswork!.

Why isn't my lipstick vegan? I have not managed to formulate a lipstick without beeswax that is as soft and beautiful feeling as the non-vegan one. Why do I use carmine? I have not been able to make a brilliant, gorgeous red without it yet. Be patient ladies, I'm working on it! I know how important the right red lipstick is.

I do not release a product until I am 100% sure that it is something special, and it doesn't have a single ingredient in it that it doesn't need. Are you wondering why I use an ingredient? Ask me, I can tell you why I used it in each product it appears in.

And finally... I L-O-V-E this! I love making makeup, I love making a color that has been floating around in my head for months. I love taking something I use and making it better. I just love it all!

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Paypal
Returns and exchanges
I want you to love your products! However, I have to care for all my customers and am not able to hygienically accept returns.

If there is a problem with your product, please contact me immediately and I will do all that I can to make sure you only think happy thoughts about Glory Box Cosmetics! If you don't love it, it doesn't mean I don't love you! <3
I accept paypal. But if you message me and we set it up in advance, I may be willing to accept a check or money order if you're an established Etsy user. Convo me, and I will set up a special listing for you.

Payment, or communication about payment, must be received within 24 hours.

I will not ship your items until the payment is 100% cleared, which is why paypal is the best method.
I ship within 72 hours of reciept of payment (less Sundays and postal holidays), unless otherwise noted in my shop announcement. The items are safety sealed, and packaged in the very best containers I can find for each product, both in appearance and sturdiness. I use USPS first class mail (with tracking on domestic orders).

If you live in San Diego, I can schedule local pick up in Hillcrest only. I lack patience as well, so I totally understand.
Additional policies and FAQs
Would you like a certain color? Contact me! Wanna send me pictures of your new puppy? contact me! Did I favorite an item of yours and you want to trade? Contact me! Wanna talk makeup science? Contact me! Are you interested in a different color lipstick than I have? Contact me! Some of my best colors come from requests, and I am always excited to hear what my customers want.

If you would like custom products, I will gladly make them upon receipt of 50% of the total payment which we be determined on a case by case basis (as the amount of work depends on what product you would like.) The second 50% is due upon completion, and will be shipped immediately tereafter. All pre-crafting consultation is included in your final rate.

Are you a reviewer? If you answered yes, beware, I do not accept solicitations for free product. I give lots of extras to my customers, though. If you buy from me, and let me know you're a reviewer, I will throw in extras, maybe even things that aren't on the site yet! But, seriously, I'm not able to afford mailing out free makeup. I get several requests a week, I would go broke.

Do You love my Graphics? They are done by the amazingly talented I'd still love her work if I didn't know her. ;)