GoTo

Go To Great Panes, Stained Glass, & Glass Coaster Kits

New York, United States · 239 Sales

GoTo

Go To Great Panes, Stained Glass, & Glass Coaster Kits

New York, United States 239 Sales On Etsy since 2005

5 out of 5 stars
(114)
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About

Go To Great Panes

Handmade stained glass & jewelry by Kathy Maloney & Dan Murphy made in our home-based studio in NY, USA.

We've each been creating stained glass pieces for more than fifteen years & began selling on-line in 2003, years before Etsy even existed. :)

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Shop members
  • Go To Great Panes

    Owner, Maker, Designer

    Kathy & Dan work together and individually to make lovely stained glass pieces from scratch. Kathy's the one you'll find chatting in the forums.

  • The Boss @ 3 months, 16 lbs

    Chief Pup

  • The Boss-Emma, 8 months & 48 lbs

    Curator

    Woof!

  • Emma Dog--2 years

    Curator

Shop policies

Last updated on January 27, 2015
Handmade stained glass, jewelry & glass coaster kits from our studio in Rockland County, NY.

***Please send a conversation for rates to upgrade shipping to Priority or faster services***

Thanks for visiting our Etsy shop! We also have a supply shop and will combine shipping for both: http://GoToSupplies.etsy.com

Accepted payment methods

  • Accepts Etsy gift cards
  • Money Order
  • Check
  • Other Method
Payment
If you pay through Paypal & you are in the USA, your package will be shipped to the Paypal address.

If you pay through Paypal & you are NOT in the USA, your package will be shipped to the Etsy address.

Please let us know if you need to have it to sent to a different address through an Etsy conversation.


PAYMENT OPTIONS:

Online--domestic & international:
Paypal transfer, credit cards, debit cards & echecks are accepted through Paypal. We wait until echecks clear before mailing your order out--see checks below.

By mail--buyers from the US only:
*****If you are sending your payment by mail--you must send it within three days of purchase and notify us when it has been sent.*****

~~~USPS Postal Money Orders ONLY: USPS Postal Money Orders must be purchased at a US Post Office. Your order will be shipped out as soon as the money order is received & cashed. (Non-USPS money orders are treated as checks.)

~~~Cashier's checks, personal checks & echecks drawn on bank accounts in US dollars only (and non-USPS money orders in US Dollars): Accepted for sales that are over $10.00 before shipping. It may take up to 14 days for the to fully to clear.

We wait until Cashier's checks, personal checks, echecks & non-postal money orders clear before mailing your order out.
Shipping
*** *** ***Upgrade shipping to Priority or faster services*** *** ***

If you would a shipping upgrade, please send us an Etsy conversation for a quote & include the date you'd like to receive your item by and we'll respond with price & ship date as soon as possible. See "SHIPPING & HANDLING UPGRADES" below for details.

All items shipped USPS First Class or USPS Priority Mail unless otherwise indicated.
Recycled shipping materials are used whenever possible.

While we generally ship on Tuesdays & Fridays, we often ship more frequently.

We will occasionally ship on Wednesday or Saturday instead of Tuesday or Friday depending on order loads and scheduling. If you need an item on a specific schedule please contact us before purchasing (unless you are selecting RUSH handling, which is dealt with as described in the listing).

We combine shipping for items whenever possible from this shop and our other Etsy shop ( http://GoToSupplies.etsy.com ).

You'll received a shipping notice by email, it tells you when the item will be shipped & includes a tracking number (USA orders) or customs form number (international orders, sometimes also works as tracking).

Please note: "Marked as shipped on"
The shipping status on Etsy is not automatically updated for most packages therefore it does not necessarily reflect accurately on the shipping date. Please see the shipping notice email for details about your package.

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NY & CT SHIPMENTS: Please note sales tax info below.


INTERNATIONAL SHIPPING--via US Postal Service:

While packages can arrive as quickly as 7 days, they often take 2 to 3 weeks and can take as long as 6 weeks to arrive.

Packages generally leave the US within 2 days of mailing. The speed with which they travel once they leave the US is out of our hands--delays are usually as a package traveling through customs in the destination country.

When our packages leave the USA, they leave through either JAMAICA, NY or ISC NEW YORK NY.

When you see that in the tracking info, you know the package has left the USA. There are occasions when tracking doesn't show, but that doesn't mean the package hasn't been mailed or that it hasn't left the USA.

Please check that the items you would like are not prohibited for shipment to your country: http://pe.usps.gov/text/Imm/immctry.htm

Customs fees/duty taxes/VAT (Value Added Tax) are the buyer's responsibility.

Please note that the UK has specifically been more strict about collecting VAT since the Olympics, and they state you "will have to pay import VAT on goods with a value that exceeds £15". See that on the UK customs site here:

Tax on goods ordered from or bought abroad
www.hmrc.gov.uk/customs/post/buying.htm

***********************************************
FLAT RATE SHIPPING:
For combinable items*, we will ship them via Priority Mail in an 11" X 8.5" X 5.5" box whenever that option would be less expensive for our buyers or at the buyer's request. Our flat rate shipping includes insurance for up to $200:

• United States: $14.00
• Canada: $44.00 (weight up to 20 pounds)
• Everywhere Else: $64.00 (weight up to 20 pounds)

*Combinable items: Items that will fit together in a box of the above dimensions without damaging any of them during shipping. The items must also be allowed to be shipped via air mail.

~~Certain stained glass pieces are too fragile to ship with other items.


Please ask if you have a question, we'll be more than happy to talk about what fits or would be acceptable. We reserve the right to make the final determination as to what we ship in the box, based on our experience shipping glass.
***********************************************

Combined shipping is only for items being shipped to a single address. If you need items shipped to multiple addresses, please checkout separately for each address, or wait for a revised bill with shipping for each package.

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Non-receipt: If you have not received your package after a reasonable time (up to 6 weeks for international packages is not unusual), please let us know within 3 months of the package having been shipped. After 3 months we will just assume that you have received your package and your transaction will be considered closed.

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SHIPPING & HANDLING UPGRADES:
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If the items you would like don't have a shipping upgrade, please send us an Etsy conversation (including your street address/city/state/country) for a quote & estimated ship date & price.

Shipping upgrades can be added when you use the drop down menus after you add the item to your shopping cart; otherwise your package will go out generally First Class Mail.

***RUSH ORDERS MUST checkout using Paypal if you are paying by credit card to avoid a delay in the payment clearing through Etsy's credit card service. (You do not need a Paypal account to pay this way, it is just a faster way for the payment to be completed if you have not used Etsy's credit card processing before.)***



Here's how the options work:

~ ~ ~~ ~ ~ Express Mail ~ ~ ~~ ~ ~

• Package goes out on our regular schedule (see top of this section).
• USPS generally delivers within 2 days of our placing it in the mail to the continental US (AK & HI add 2 days).
• If the package doesn't arrive by the USPS's guaranteed receipt date, we will get you a refund of the postage cost ($18.11). The item price is refundable if the item is returned in new & unopened condition within 2 weeks of delivery.
• Please let us know if you are returning items so we know to look for them in the mail.


~ ~ ~~ ~ ~Express Mail with RUSH Handling ~ ~ ~~ ~ ~

Same as above, plus we'll get your package out within 24 hours of payment clearing regardless as to our normal shipping schedule--PLEASE NOTE:

**Shipping date subject to delay if our avatar & shop announcement show an away notice**
**Shipping date subject to delay if our avatar & shop announcement show an away notice**

• If ordered during a time where an away notice is posted, your order will be moved to the front of our packaging list and shipped within 24 hours of the date provided in the avatar & shop announcement.
• If ordered on Saturday, the package will go out on Monday.


~ ~ ~~ ~ ~ Priority Mail ~ ~ ~~ ~ ~

• Package goes out on our regular schedule (see top of this section).
• USPS generally delivers within 3 days of our placing it in the mail to the continental US (AK & HI add 2 days).
• No delivery date guaranteed, sometimes can take longer than 3 days.
• Usually arrives about the same speed as our regular shipping service, First Class Mail, plus a day except during the holidays when Priority is possibly faster.


~ ~ ~~ ~ ~Priority Mail with RUSH Handling ~ ~ ~~ ~ ~

Same as above, plus we'll get your package out within 24 hours of payment clearing regardless as to our normal shipping schedule--PLEASE NOTE:

**Shipping date subject to delay if our avatar & shop announcement show an away notice**
**Shipping date subject to delay if our avatar & shop announcement show an away notice**

• If ordered during a time where an away notice is posted, your order will be moved to the front of our packaging list and shipped within 24 hours of the date provided in the avatar & shop announcement.
• If ordered on Saturday, the package will go out on Monday.
Refunds and Exchanges
Shipping fees are non-refundable (as they are the cost we incur to mail your order) unless we have sent you the wrong item or the goods don't arrive in good usable condition.

Returned goods must be received in salable condition to qualify for a refund.
Additional policies and FAQs
~ ~ ~ Sales Tax: New York and Connecticut Buyers ~ ~ ~

We charge sales tax to all packages shipped to NY State and Connecticut State addresses as required by law.



~ ~ ~ Weekends ~ ~ ~
We generally take weekends off to spend time with family & friends. If you send us a message on the weekend we'll get back to you as soon as possible during the week.