GoToSupplies

Go To Great Panes - Jewelry & Craft Supplies Shop

New York, United States · 4867 Sales

GoToSupplies

Go To Great Panes - Jewelry & Craft Supplies Shop

New York, United States 4867 Sales On Etsy since 2007

5 out of 5 stars
(901)

Announcement   Ordering more than one or two items? Search our policies page for "FLAT RATE SHIPPING" using USPS Priority Mail boxes and save on postage:
https://www.etsy.com/shop/GoToSupplies/policy

Announcement
Last updated on Sep 21, 2016

Ordering more than one or two items? Search our policies page for "FLAT RATE SHIPPING" using USPS Priority Mail boxes and save on postage:
https://www.etsy.com/shop/GoToSupplies/policy

GoToSupplies

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GoToSupplies

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Updates

We've added a few new tube bails to the shop & restocked the old favorites--come check them out!

About

GoToSupplies

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Shop members
  • GoToSupplies

    Owner

  • The Boss

    Cheif Pup

Shop policies

Last updated on April 14, 2016
***Please send a conversation for rates to upgrade shipping to Priority or faster services if they are not visible in the shopping cart.***

Shipping upgrades & combined shipping discounts can be seen once you've added an item to your cart (there's no way for us to show it directly in the listing because of Etsy's website design).

Be sure to include your zip code for US orders or your country for international orders and the date you'll like to receive your package by.


Thanks for visiting our Etsy shop! We also have a handmade shop and will combine shipping for both: http://GoTo.etsy.com

Shipping discount for multiple/heavy items--see the "FLAT RATE SHIPPING" info below.


~ ~ ~ Orders for smaller than 48 pieces of earring parts ~ ~ ~

I am sorry but we cannot accommodate requests for orders of less than 48 pieces of earring parts.

~ ~ ~ Discounts ~ ~ ~

Please let us know if you'd like to purchase 10 or more of the same listing and we'll see if we can help you out.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy gift cards
  • Money Order
  • Check
Payment
*** Combined Shipping Discounts are shown when you add more than one item to the cart. ***
Sorry we have no control over that information not showing up in the listings anymore, nor over how they are displayed in the cart.


Please let us know if you need to have it to sent to a different address through an Etsy conversation if you've accidentally checked out with the wrong address. The only address we receive is the one on the transaction record here on Etsy--see it here:

https://www.etsy.com/your/purchases


PAYMENT OPTIONS:

Online:
~~~Paypal Transfer, Credit Cards, Debit Cards & eChecks are accepted through the Paypal interface--you don't need a Paypal account to pay by credit card or debit card, but you do still need to select Paypal during checkout. We wait until echecks clear before mailing your order out--see checks below.
~~~Credit and Debit cards as well as Etsy Gift Cards are accepted through Etsy's Direct Checkout.

By mail--buyers from the US only:
*****If you are sending your payment by mail--you must send it within three days of purchase and notify us when it has been sent.*****

~~~USPS Postal Money Orders ONLY: USPS Postal Money Orders must be purchased at a US Post Office. Your order will be shipped out as soon as the money order is received & cashed. (Non-USPS money orders are treated as checks.)

~~~Cashier's checks, personal checks & echecks drawn on bank accounts in US dollars only (and non-USPS money orders in US Dollars): Accepted for sales that are over $10.00 before shipping. It may take up to 14 days after deposit for the check to fully to clear.

We wait until Cashier's checks, personal checks, echecks & non-postal money orders clear before mailing your order out.
Shipping
All items are shipped USPS First Class or USPS Priority Mail unless otherwise indicated, with the exception of cigar boxes which are shipped Parcel Post to keep costs down.

Shipping Days:
While we generally ship on Tuesdays & Fridays, we often ship more frequently.
(See bottom of section for shipping upgrade info.)

Weekend orders are processed & packaged on Monday, and mailed out on Tuesday so we can spend time with our family on the weekend. If you need your weekend order shipped on Monday, please select one of the upgrades with "RUSH handling" once you have the item in your shopping cart.

We will occasionally ship on Wednesday (when Monday is a postal holiday) or Saturday instead of Tuesday or Friday depending on order loads and scheduling. If you need an item on a specific schedule please contact us before purchasing (unless you are selecting RUSH handling, which is dealt with as described below).


Recycled shipping materials are used whenever possible.


*** *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** ***


You'll received a shipping notice by email which tells you when the item will be shipped & includes a tracking number (USA orders) or customs form number (international orders, sometimes also works as tracking).

Please note: "Marked as shipped on"
The shipping status on Etsy is not automatically updated for most packages therefore it does not necessarily reflect accurately on the shipping date. Please see the shipping notice email for details about your package.

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It is very rare that we have a package that doesn't arrive safely and in a timely manner.

If we have had issues with items going missing/being stolen from or any other delivery problems to your USA shipping address during a past transaction, we will bill you an additional $4.00 and your package will have Signature Confirmation--someone will need to sign for the package for it to be delivered.

If we have had issues with items going missing/being stolen from or any other delivery problems to your shipping address during a past transaction & you are outside the USA, we will bill you an additional $15 and your package will be sent via "Registered Mail". Someone will need to sign for the package for it to be delivered. Since it is handled with extra care the package may take longer than normal to deliver.

If you prefer not to pay the additional fees we'll refund your money as soon as possible, usually within 48 hours (unless our banner or avatar has away notices).

~~~~

INTERNATIONAL SHIPPING--via US Postal Service:

While packages can arrive as quickly as 7 days, they often take 2 to 3 weeks and can take as long as 6 weeks to arrive.

Packages generally leave the US within 2 days of mailing. The speed with which they travel once they leave the US is out of our hands--delays are usually as a package traveling through customs in the destination country.

When our packages leave the USA, they leave through either JAMAICA, NY or ISC NEW YORK NY.

When you see that in the tracking info, you know the package has left the USA. There are occasions when tracking doesn't show, but that doesn't mean the package hasn't been mailed or that it hasn't left the USA.


Please check that the items you would like are not prohibited for shipment to your country: http://pe.usps.gov/text/Imm/immctry.htm

Customs fees/duty taxes/VAT (Value Added Tax) are the buyer's responsibility.

Please note that the UK has specifically been stricter about collecting VAT since the Olympics, and they state you "will have to pay import VAT on goods with a value that exceeds £15". See that on the UK customs site here:

Tax on goods ordered from or bought abroad
www.hmrc.gov.uk/customs/post/buying.htm


***********************************************
FLAT RATE SHIPPING:
For combinable items*, we will ship them via Priority Mail in an 11" X 8.5" X 5.5" box whenever that option would be less expensive for our buyers or at the buyer's request. Our flat rate shipping includes packages to $200:

• United States: $18.00
• Canada: $48.00 (weight up to 20 pounds)
• Everywhere Else: $68 to 76.50 depending on the country (weight up to 20 pounds)

*Combinable items: Items that will fit together in a box of the above dimensions without damaging any of them during shipping. The items must also be allowed to be shipped via air mail.

~~Certain stained glass pieces are too fragile to ship with other items.
~~Orders over $200 will require additional insurance and Signature Confirmation which come with additional fees.


Please ask if you have a question, we'll be more than happy to talk about what fits or would be acceptable. We reserve the right to make the final determination as to what we ship in the box, based on our experience shipping glass.
***********************************************

Combined shipping is only for items being shipped to a single address. If you need items shipped to multiple addresses, please checkout separately for each address.

~~~~

Non-receipt: If you have not received your package after a reasonable time (up to 6 weeks for international packages is not unusual), please let us know within 3 months of the package having been shipped. After 3 months we will just assume that you have received your package and your transaction will be considered closed.




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SHIPPING & HANDLING UPGRADES:
~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~
~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~

NEED IT IN LESS THAN 1 WEEK?
Your safest bet is Express Mail & RUSH handling!


Add the item to your cart to see the shipping upgrades available--it's the only way to see them right now (hopefully that will be changing).

If the items you would like don't have a shipping upgrade, please send us an Etsy conversation (including your full street address) for a quote & estimated ship date & price.

Use the drop down menu on the right to select shipping & handling upgrades; otherwise your package will generally go out First Class Mail.

***RUSH ORDER PAYMENT: If you have not used Etsy's credit card service to process a payment in the past please select the PAYPAL interface when paying even if you are paying by credit card to avoid a delay in the payment clearing.

You do not need a Paypal account to pay this way, it is just a faster way for the payment to be completed if you have not used Etsy's credit card processing before. (Occasionally we see several-day delays in clearing through Etsy's payment service.)***

Here's how the mail options work:

~ ~ ~~ ~ ~ Standard Mail / First Class ~ ~ ~~ ~ ~

First Class Mail usually takes less than a week to anywhere in the USA but it is not guaranteed and can take longer during heavy mail load times (holiday season, Mother's Day...) or to rural areas.

We generally ship items on Tuesdays & either Friday or Saturday. Though we often ship more often, we ship at least twice a week every week.


~ ~ ~~ ~ ~ Standard Mail / First Class with RUSH handling ~ ~ ~~ ~ ~

Same as above, plus we'll get your package out within 24 hours of payment clearing regardless as to our normal shipping schedule--PLEASE NOTE:

**Shipping date subject to delay if our avatar & shop announcement show an away notice**
**Shipping date subject to delay if our avatar & shop announcement show an away notice**

• If ordered during a time where an away notice is posted, your order will be moved to the front of our packaging list and shipped within 24 hours of the date provided in the avatar & shop announcement.
• If ordered on Saturday, the package will go out on Monday (unless Monday is a holiday).



~ ~ ~~ ~ ~ Priority Mail ~ ~ ~~ ~ ~

• Package goes out on our regular schedule (see top of this section).
• USPS generally delivers within 3 days of our placing it in the mail to the continental US (AK & HI add 2 days).
• No delivery date guaranteed, sometimes can take longer than 3 days.
• Usually arrives about the same speed as our regular shipping service, First Class Mail, plus a day except during the holidays when Priority is possibly faster.


~ ~ ~~ ~ ~Priority Mail with RUSH Handling ~ ~ ~~ ~ ~

Same as above, plus we'll get your package out within 24 hours of payment clearing regardless as to our normal shipping schedule--PLEASE NOTE:

**Shipping date subject to delay if our avatar & shop announcement show an away notice**
**Shipping date subject to delay if our avatar & shop announcement show an away notice**

• If ordered during a time where an away notice is posted, your order will be moved to the front of our packaging list and shipped within 24 hours of the date provided in the avatar & shop announcement.
• If ordered on Saturday, the package will go out on Monday (unless Monday is a holiday).


~ ~ ~~ ~ ~ Express Mail ~ ~ ~~ ~ ~

• Package goes out on our regular schedule (see top of this section).
• USPS generally delivers within 2 days of our placing it in the mail to the continental US (AK & HI add 2 days).
• If the package doesn't arrive by the USPS's guaranteed receipt date, we will get you a refund of the postage cost ($18.11). The item price is refundable if the item is returned in new & unopened condition within 2 weeks of delivery.
• Please let us know if you are returning items so we know to look for them in the mail.


~ ~ ~~ ~ ~Express Mail with RUSH Handling ~ ~ ~~ ~ ~

Same as above, plus we'll get your package out within 24 hours of payment clearing regardless as to our normal shipping schedule--PLEASE NOTE:

**Shipping date subject to delay if our avatar & shop announcement show an away notice**
**Shipping date subject to delay if our avatar & shop announcement show an away notice**

• If ordered during a time where an away notice is posted, your order will be moved to the front of our packaging list and shipped within 24 hours of the date provided in the avatar & shop announcement.
• If ordered on Saturday, the package will go out on Monday (unless Monday is a holiday).
Refunds and Exchanges
Opened packages of earring supplies cannot be returned for hygiene reasons.

Shipping fees are non-refundable (as they are the cost we incur to mail your order) unless we have sent you the wrong item or the goods don't arrive in good usable condition.

Returns are handled on a case by case basis--please contact us if you've had a problem with your order and we'll do our best to make things right. Returned items must be received in the same condition they were mailed out to you. Returns must be sent back to us within 14 days.
Additional policies and FAQs
~ ~ ~ Sales Tax: New York and Connecticut Buyers ~ ~ ~

We charge sales tax to all packages shipped to NY State and Connecticut State addresses as required by law.



~ ~ ~ Orders for smaller than 48 pieces of earring parts ~ ~ ~

I am sorry but we cannot accommodate requests for orders of less than 48 pieces of earring parts.


~ ~ ~ Weekends ~ ~ ~
We generally take weekends off to spend time with family & friends. If you send us a message on the weekend we'll get back to you as soon as possible during the week. See the top of the shipping section for shipping schedule info.