Most orders are shipped out within the next day of ordering and delivered in less than a week. Whether you live in California, New South Wales or Berlin. For me, it is crucial that your package can travel hundreds of kilometers in just a few days.

I use recycled cardboard boxes and paper tape with eco friendly adhesive to protect your order. Each garment is carefully wrapped with acid and chlorine free tissue paper. Ribbons and fillers are totally natural, biodegradable and reusable.

-All packages are shipped via DHL Express Worldwide.
-It takes me 24-48 hours to ship your order
-Orders are always shipped and delivered from Monday to Friday
-Those orders made between Friday and Sunday, or on holidays, will be shipped the next business day
-Delivery time varies from 1 to 5 days since the courier picks up your package
-To make delivery easier, I will always ask you for a contact phone number with your purchase
-Since your order will only be delivered by signature, it is not possible to send it to a PO box
-Certain events beyond my control and responsibility, such as customs delays, holidays in the destination country or changes in the weather, may also affect delivery times

Please remember that this is a small business run by a single person, so during certain promotions, sales, or even my own vacations, the whole process can take a bit more.

How much does it cost?
I am happy to include Free Express Worldwide shipping plus insurance on orders over €80 to Spain, €170 to Europe, €270 to USA & Canada and €320 to all other countries.For orders under that price, please see shipping costs below:

SPAIN €6 flat rate
EUROPE €15 flat rate
EEUU & CANADA €18 flat rate
REST OF THE WORLD €22 flat rate

Golden Crane Vintage is not responsible for items lost or damaged in the post. The Express Plus option is available at checkout, for those who want to add extra insurance.

Remember that us sellers are obligated by law to declare the true value of the goods, and international customers are responsible for payment of any local customs duties.

This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

To fulfil your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, contact phone, postal address, payment information, and the details of the product that you’re ordering.

I rely on a number of legal bases to collect, use, and share your information, including:

as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest toimprove my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:

Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 4 years.

I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:

Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

For purposes of EU data protection law, I, Nathan Martin, am the data controller of your personal information. If you have any questions or concerns, you may contact me at nmartin [!at] mail.com. Alternately, you may mail me at:

Lucía García Lara, C/ Benjamín Palencia 2, Portal 4 Bajo A, Torrejón de Ardoz, 28850, Madrid, Spain.