HOOKDNJEWELS on Mar 29, 2016
nice but so tiny, looked bigger in picture, thank you
Ashley Taylor on Mar 15, 2016
Pleased with my purchase. thank you!
If you have any questions, feel free to convo us.
Accepted payment methods
Orders will be shipped within 2-3 business days. On weekend postal office is closed.
~CORRECT SHIPPING ADDRESS~
We are using the Etsy shipping address as the default. If you want your package sent to an address other than your Etsy address, then put a note in your order.
~U.S. AND INTERNATIONAL CUSTOMERS~
We are in Canada. The shipping times are estimates NOT guarantees.
All our packages are shipped out in new bubble envelopes. Items are in clean separate zip lock bags (some similar items may be grouped) and delicate items like glass or porcelain beads are wrapped in extra bubble wrap. We tend to reuse bubble wrap from my suppliers, but only if it is clean.
Refunds and Exchanges
We will not cover damages or losses. If the mistake was ours, wrong items sent or just missed, please contact us and we will discuss the details with you.
•Damages• If you receive your package and it looks like it has been tampered with or opened, please(!!!) take pictures of the package first before you start to open it.
•Losses• We will not consider a package lost until 30 days after it has been shipped. Some packages seem to take the 'long way around' for mysterious reasons, but still show up within 30 days. After 30 days, contact us and it will be decided between the customer and us whether to re-send or refund.
Will only be accepted within a month after receiving your order. Items must be returned (at your expense) unused and in the original packaging. Shipping will not be refunded. You must let us know you are returning the item(s) before you ship it.