


Announcement
See our new website for promotions and deals! GootzyGaming.com
Please expand this announcement for more information or check our Facebook page for updates.
Please be aware it may take our full fulfilment window depending on what items are ordered and the total size of your order; however, we do our best to beat the Etsy timeline and often do.
Please note that we have a NO cancelation or returns policy. Our other policies are listed in the FAQ section or on the listings. Please contact us with any questions.
Happy gaming and stay safe,
Rob and Dani
Announcement
See our new website for promotions and deals! GootzyGaming.com
Please expand this announcement for more information or check our Facebook page for updates.
Please be aware it may take our full fulfilment window depending on what items are ordered and the total size of your order; however, we do our best to beat the Etsy timeline and often do.
Please note that we have a NO cancelation or returns policy. Our other policies are listed in the FAQ section or on the listings. Please contact us with any questions.
Happy gaming and stay safe,
Rob and Dani
Items
All Items
Reviews
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Jeremy Tarpley on May 7, 2022
5 out of 5 starsNot only is this just as detailed as it is shown I got it professionally painted and it couldn't have been more perfectly shaded, looks Awesome!
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Ryan on May 4, 2022
5 out of 5 starsWell printed in quality detail, packed carefully and conscientiously labelled to prevent breaking of the item or even choking. This tiny droid is so small, like a little dog next to our miniatures - they will be great buddies for our tabletop characters!
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Kyle Hersey on Jan 31, 2022
5 out of 5 starsLove this item! Print quality was excellent. Highly recommended!
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Othikent on Jan 15, 2022
5 out of 5 starsFantastic resolution with the print and almost no clean up needed. His blade snapped off in transit unfortunately but I planed on replacing it anyway.
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Scott on Dec 5, 2021
5 out of 5 starsFantastic all around, I plan to keep buying from here for a while
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dylanwest009 on Nov 26, 2021
5 out of 5 starsAmazing shop with amazing quality. Would highly recommend to anyone looking to buy alternate 3D models for SW: Legion.
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f22fighter on May 25, 2022
5 out of 5 starsGetting the mini professionally painted was great choice! I left the scheme choice to the painter and they did not disappoint! Communication was excellent throughout and I highly recommend the painting service for these miniatures!
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f22fighter on May 25, 2022
5 out of 5 starsGetting the mini professionally painted was great choice! The mini looks awesome. Communication was excellent throughout and I highly recommend the painting service for these miniatures!
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About GootzyGaming
Shop members
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Rob Gootz
Owner, Customer Service, Maker
Hello! Welcome to my Etsy shop! I run this as a side business/hobby to my full-time job as a hospital pharmacist. I enjoy tons of miniature and board games, and love sharing the wonders of 3D printing with others. Current Favorites: SW Legion and MCP
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Danielle
Assistant, Shipper, Customer Service
Danielle is my amazing fiance, and she does a wonderful job supporting the store. She helps prepare all the orders for shipping and takes them to the post office. She also happens to be the better pharmacist between the two of us.
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
I don't accept returns, exchanges, or cancellations
I accept returns I do not accept returns
I accept exchanges I do not accept exchanges
I accept cancellations I do not accept cancellations
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Privacy policy
More information
Frequently asked questions
USA Fulfillment and Shipping
Our fulfillment time varies based on demand and size of orders. We try very hard to meet or beat our times given at checkout.
Due to high order volume, we can't reach out to every buyer with updates, but we will provide you with a status update by request via message.
We wrap minis in bubble wrap and carefully package them in quality cardboard boxes for shipment. All orders have tracking.
Multiple shipping options are available at checkout. All shipping times are estimates, as we have no control over USPS or FedEx delays. Shipping upgrades affect shipping speeds only.
Any package returned to sender will be re-mailed at buyer's expense unless shop is at fault. Returned packages will be held for 7 days. Refunds not given for returns.
International Sales/Shipping
Most international shipping has taken 45-90 days due to COVID.
All orders have tracking included in the cost, but do not include insurance unless noted.
Due to the high expense of international shipping I will not be responsible for lost international packages or items broken in transit. I will replace any broken items; however, buyer will need to cover shipping to receive the replacements. We offer insured shipping options at check out, which would receive free of charge replacements (up to $200).
Once an item clears your country's customs, I am unfortunately no longer able to assist with locating the package and cannot refund your order. Please contact your regional postage system to assist in locating your package.
Broken Mini / Transit Damage Policy (USA BUYERS ONLY)
Our broken miniature rate is less than 1 broken mini per 200 packages. However, breaks can happen if the package had a rough transit.
For USA buyers ONLY, if something arrives broken, I will replace it for free once provided with a picture of the broken item and packaging via direct message here on Etsy (NOT via Facebook or email).
Broken items must be reported within *5* days of the item being marked as "delivered" on the tracking in order to receive a free replacement. After 5 days, buyer must pay shipping to receive a new mini.
Leaving a negative review prior to discussing a replacement with us voids this free replacement policy. This policy also does NOT apply to minis broken due to mishandling after receiving the item.
OOPS! Miniature Replacement Policy (USA BUYERS ONLY)
We print in strong, high quality resin; however, they will break if mishandled. We understand accidents can happen, and it can be very depressing to have your new mini in pieces after a tragic drop.
Because of this, we offer a one time per order "OOPS!" discounted replacement of a mini that was broken due to mishandling or accident within 6 weeks of original purchase date.
To receive the discount, you must message us with a photo from the registered Etsy account that placed the original order (Guest check out does NOT qualify as we have no way to verify you are the original buyer!).
We will then send you a code for 30% off to use on the IDENTICAL mini of the one that was broken. Buyer still pays all shipping, taxes, and fees.
Sizing details
Please ask sizing questions PRIOR to ordering! Scale can vary between sculptors and vary even more so between commercial miniature manufacturers.
My D&D minis are all in the range of 30-32mm, depending on the designer. Most line up well with Reaper Bones miniature line.
My SW products are in Legion scale (~40mm, 1.55in tall). Many minis are in action poses, so a hunched over mini may seem smaller, but they are truly in scale. Some heads may be smaller due to non-heroic sizing.
Resizing requests are very time consuming and are considered custom orders. Resizes must be requested and approved PRIOR to placing an order, as we will make a custom listing for your request.
Please see our custom orders section for additional details.
Assembly Info and Recommendations
Many of our minis are 1 piece miniatures, although we have a growing number of multi-piece miniatures. We try to note if it's a multi-piece miniature in the listing.
Minis coming in several pieces can be assembled using any cyanoacrylate super glue. We personally recommend Gorilla Glue Gel, as it does not drip and holds well. Plastic Weld or Glue will NOT work, as the resin does not have the correct polymers to react with it.
Most sabers come detached from the model for safety during shipping. If you have trouble attaching the blades, we recommend trying a glue accelerator to reduce the curing time.
Custom and personalized orders
Due to high demand for our products and services, we are not accepting custom orders of any kind (resizes, random STL supporting/Printing, bundle modifications, etc.) at this time. Please check back with us in February 2022 and/or follow our Facebook page for updates.
We can include gift messages as indicated at checkout.
Do you offer any discount or bulk purchase pricing?
Due to Etsy's high fees, we are unable to offer discounts on Etsy. We do have promotions on our own website and a loyalty program which can yield big savings. Please visit GootzyGaming.com for more information.