GourmetCandle

Gourmet Candle

Philadelphia, Pennsylvania | 4337 Sales

GourmetCandle

Gourmet Candle

Philadelphia, Pennsylvania 4337 Sales On Etsy since 2013

4.5 out of 5 stars (858)

Announcement   Thanks for stopping by Gourmet Candle, your one stop shop for Christmas Gifts, Christmas Decor, Stocking Stuffers and more! Enjoy a variety of boyfriend gifts ideas, girlfriend gifts, gifts for mom, gifts for dad or a treat to help you unwind after a long day!

I have a variety of handmade scented candles, personalized party favors and AWESOME gifts for any occasion! Chose from my festive lineup of my handmade food shaped candle pies, candle tins, soy wax melts and jar candles! My handmade scented candles not only enhance the ambiance of candlelight but are perfect for candle lovers, gift givers, so grab your shopping cart and place your order TODAY!

Wholesale orders are ALWAYS welcome. If you have a retail location and are interested in perusing a wholesale order, please message me for wholesale information. You may also check out my Etsy wholesale profile at: https://www.etsy.com/guest-pass/083a4ce68cae272ac187eb13

Announcement

Last updated on Nov 5, 2018

Thanks for stopping by Gourmet Candle, your one stop shop for Christmas Gifts, Christmas Decor, Stocking Stuffers and more! Enjoy a variety of boyfriend gifts ideas, girlfriend gifts, gifts for mom, gifts for dad or a treat to help you unwind after a long day!

I have a variety of handmade scented candles, personalized party favors and AWESOME gifts for any occasion! Chose from my festive lineup of my handmade food shaped candle pies, candle tins, soy wax melts and jar candles! My handmade scented candles not only enhance the ambiance of candlelight but are perfect for candle lovers, gift givers, so grab your shopping cart and place your order TODAY!

Wholesale orders are ALWAYS welcome. If you have a retail location and are interested in perusing a wholesale order, please message me for wholesale information. You may also check out my Etsy wholesale profile at: https://www.etsy.com/guest-pass/083a4ce68cae272ac187eb13

Emerald Hill

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Emerald Hill

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Reviews

Average item review
4.5 out of 5 stars
(858)
See reviews that mention:
quality 22 shipping 103 customer service 41
View all 858 reviews

About

A Mompreneur's Candle Journey!

Welcome to my shop!!! My name is Emerald Hill and I'm the proud creator and owner of Gourmet Candle! Gourmet Candle is my online candle business specializing in a variety of over 70 unique handmade scented soy candles that look and smell similar to popular desserts and various other yummy goodies!

ABOUT ME:

I reside in The City of Brotherly Love, formally know as, Philadelphia, PA and I’m a Mompreneur!!! (Mompreneur = Mom + Entrepreneur) I'm the proud mommy of two little ones (a 12 year old daughter and a 8 year old son) who are incredibly supportive of mommy’s candle business! Gourmet Candle is my full time job. I not only sell my handmade candles on Etsy but also on my website (www.GourmetCandle.org), local events, 8 different stores throughout the United States and I host monthly Candle-making classes. I have always been VERY creative, motivated and passionate about everything that I set out to accomplish! Running my candle business and creating candles are my passion because it allows me to share my wonderful creations with other candle lovers and gift givers!

BUSINESS TRANSFORMATION:

One thing that excited me about candle making and transforming it into a business is that there is no limit to my creativity! Prior to beginning my journey, I've completed a ton of research on the items I'll need, start up cost, created a business plan and researched every single detail in between. I brainstormed business names such as, "Decadent Candles", "Dessert Candles" and even "Fat Bastard Candles" (I was looking for something different) until I stumble onto "Gourmet Candle". I completed a survey amongst my family to see which one they liked the best and they unanimously chose, "Gourmet Candle". From there, I saved up money to buy my materials, created a binder with ideas, tools, tips, cost, a business timeline, a marketing plan and every other detail! I purchased my materials and work EVERY. SINGLE. DAY. on my candles. I dedicate anywhere from an three to five hours either actively making candles or promoting my business and generating new ideas for growth. Everything that I create is measured, scented, dyed, hand poured, boxed and designed all by me. I find it incredibly rewarding to do something that makes me genuinely happy!!!

MY MOTIVATION:

My customers and family keep me motivated! I receive so much great energy and encouragement from my customers-especially the ones that have the opportunity to meet me at local events! Its been a blessing to have such a supporting team in my life from my fiancee right down to our two little ones! I genuinely hope that you enjoy my candles as much as I enjoy creating them for you!

I appreciate your support!

Gourmet Candle
Emerald Hill

Shop members

  • Emerald Hill

    Owner, Creator, Marketer

    My name is Emerald Hill and I'm the proud creator & owner of Gourmet Candle! Residing in Philadelphia, PA, I'm also a Mompreneur who loves creating candles because it allows me to share my wonderful creations with other candle lovers and gift givers!

Shop policies

Last updated on March 14, 2018
Welcome to Gourmet Candle! I create a variety of handmade scented soy candles that look and smell JUST like some of your favorite desserts and yummy treats! I have the PERFECT selection of unique handmade gifts! Chose from my festive lineup of candle pies, tins, melts and jars! My handmade scented candles enhance the ambience of candlelight and add instant class to your home décor!

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
REPLACEMENTS:

In the event your item has been damaged during shipping, please send a picture of your damaged item via message or e-mail at Info [!at] GourmetCandle.org with the subject line, "DAMAGED CANDLE". Be sure to include your order number in your email as well. Your email or message must be received within 3 days of delivery of your items.

REFUNDS:

If you are unhappy with your order and wish to be issued a refund, please send me a message or an email at Info [!at] GourmetCandle.org within 3 days of the delivery of your package. Your satisfaction is VERY important to me! (Don’t be shy, you won’t hurt my feelings, it’s my job to make sure you're in love with your candles and treats!) However, in this situation, you would ship back your items in the condition that you have received them in (unused). You are also responsible for shipping both ways and any Etsy fees that occur. Please note that returned items are subjected to a 10% restocking fee which will be deducted from your refund. Once your returned item(s) have been received, your refund will be processed.

CUSTOM/PERSONALIZED/WHOLESALE ORDER REFUNDS:

Custom/personalized/wholesale orders are by far my favorite! It allows me to create a lasting, memento of your special event! When completing a custom/personalized/wholesale order, I order supplies from my supplier to create your order as well as design your label's proofs. If a custom/personalized/wholesale order is cancelled, sub-consequently I'll have to cancel the supply order from my supplier who will charge me a restocking fee for returning the supplies.

Due to the nature of custom/personalized/wholesale orders, there will be a 40% restocking fee charged for ALL custom/personalized/wholesale orders that are cancelled within 72 hours/3 days of receiving your payment to compensate for the supplies ordered from my supplier to create your order. Please note that all sales are final for custom/personalized/wholesale orders after 72 hours/3 days of payment and are not eligible for a refund. Restocking fees will be deducted from your refund.

If you're unsure if you'd like to place an custom/personalized/wholesale order, feel free to message me or email me at Info [!at] GourmetCandle.org or just continue to shop.

If you have any questions, I'd love to hear from you. Send me a message or email, prior to your order with any questions that you may have! =)
Payment
I accept Paypal, Etsy's direct checkout payments and all MAJOR credit cards (Visa, MasterCard, American Express & Discover).
Shipping
Items are shipped in a 7 x 7 x 7 brown shipping box. Orders may take 3-7 business days for processing (before it's shipped) depending on the current volume. Valentine's Day, Mother's Day, Father's Day, Thanksgiving and Christmas are usually the busiest.

I also ship six days a week (Monday-Saturday). Orders of 1-2 candle tins will be shipped First Class and should be delivered within 3-5 days. USPS Priority items are usually delivered within 1-3 days (excluding Sundays and holidays).

I'm always happy to ship gifts with personalized notes! Just let me know!

The candle pies are placed on a bed of color coordinated tissue paper and boxed in a beautiful brown, top window, Eco-friendly box prior to being placed in an additional shipping box and cushioned with packing peanuts and bubble wrap, to ensure that when you receive your pie goodies, they will be in PERFECT condition! =)

*PLEASE be sure to track your package once your tracking information has been sent. I can not issue refunds or replacements for stolen or lost packages.

If your package has been shipped and the status states "in transit" and remains in the same location for more than 2 weeks, then please be sure to contact me. There is a 60 day time period where USPS allows a claim to be filed. If you do not contact me within the 2 week to 60 day time period, your order will not be refunded.

INTERNATIONAL SHIPPING:
All international orders ship via USPS Priority Mail International Mail, which typically has a 3 week transit time, but can take as long as 4-6 weeks (not including any potential delays at customs).

Please make sure that you are aware of your countries import policies. You may need to pay additional import fees, taxes, and handling fees in order to retrieve your package. These additional fees are the sole responsibility of the buyer and are not controlled by Gourmet Candle.
Additional policies and FAQs
LOST, STOLEN OR DELAYED ORDERS:

Unfortunately, I do not have any more information than you do or that your tracking information indicates. If there is a delay in shipping or any other shipping issues; unfortunately, that is out of my control. Please contact your local post office and give them your tracking information.

If an item is marked as delivered, but you have not received it, please:

I. Verify that your shipping address is correct.
II. Check with anyone who might have accepted your package on your behalf (family, roommate, neighbor, etc.)
III. Take your tracking information to your local post office.
IV. Domestic packages must be missing for 21 days with an incomplete tracking record before I can file a claim and resend your order.

*Please be sure to verify that you have the correct mailing address prior to placing your order. If your shipping address is entered incorrectly, and you do not receive your order or it is returned, it is up to the buyer to repay shipping fees. If your order is in route to be returned to the sender, (me) and I do not receive it, your order will not be refunded as it is your responsibility to provide your correct shipping information.

RUSH ORDERS:

Rush orders are subjected to a 20% rush fee. This fee is due at the time of your order and is non-refundable unless the agreed deadline for shipping is not met. For instance, if your order was agreed to be shipped on the 15th and is shipped after the 15th, a portion of your rush fee will be refunded. Rush order fees will not be refunded if the shipping company does not deliver on time. If there is a delay in shipping or any other shipping issues; unfortunately, that is out of my control. Please contact your local post office and give them your tracking information.

FAQ

Do your candle pies candles burn evenly?
It takes about 2 hours to achieve a full melt pool since my pies have different wax shapes in them; however, from that 2 hour mark, yes, they will burn evenly. However, the candle's fragrance fills the room way before the candle has reached the full melt pool.

What are your candle burn times?
4 oz Candle Tins: up to 32 Hours
4 oz Tropical Bar Jar Candles: up to 32 Hours
Candle Pies: up to 50 Hours

What are your candle sizes?
My candle tins have approximately 4 fluid ounces of soy wax and weigh about 5 ounces. Tins are 2" tall and 2 1/2" in diameter.

My bakery candle pies are approximately 8 fluid ounces of soy wax and weigh about 10 ounces. Each pie is 1 1/2" tall and 5" in diameter.

What type of wax and wicks do you use?
I use soy wax with cotton wicks making my candles natural burning candles. I have a few candles pies topped with gel wax for a longer burning time and a glazed finish; however, they are indicated as such under the corresponding item.

Does the scent throw vary for each home?
Each floor plan for each home produce different results. Most get great results with 1 candle (in medium-15 x 15 ft. to smaller rooms), some need 2 candles. Understand it is more difficult to fill open floor plan homes since the scent has to continue to travel and as the scent spreads over large areas it will get less intense. An average room with walls will keep the scent inside and of course create a more intense strong scent.

WHOLESALE ORDERS ARE ALWAYS WELCOME. FEEL FREE TO MESSAGE ME THROUGH ETSY OR MY E-MAIL AT GOURMET_CANDLE [!at] YAHOO.COM You may also check out my Etsy wholesale profile at: https://www.etsy.com/guest-pass/083a4ce68cae272ac187eb13


CANDLE SAFETY TIPS, INSTRUCTIONS AND SUGGESTIONS:

Candles should never be left unattended. Safely extinguish your candle instead of leaving it unattended. Please do not leave your candle lit while you are asleep. Burn your candle on a flat, heat resistant surface away from drapes and other flammable materials. Never burn your candle on or near anything that can catch fire. Keep burning candles away from furniture, drapes, bedding, carpets, books, paper, flammable decorations, etc. Keep burning candles out of the reach of children and pets. Trim candlewicks to ¼ inch each time before burning. Keep your candle away from children and pets. Do not touch the hot wax or the fire of your lit candle. PLEASE DO NOT EAT YOUR CANDLE OR PUT THEM INTO YOUR MOUTH. Gourmet Candle is not responsible for user misuse and negligence.

To get the most out of your candles, it is suggested that you burn your candles for a minimum of 2 hours, up to four hours. This will help to produce a room-filling fragrance for small to medium sized rooms as well as help you avoid any potential candle memory rings.

By purchasing an item, you'll be subscribed to Gourmet Candle's newsletter which may be emailed out 2-4 times per month. If you do not wish to receive promotional e-mails (regarding new items, sales, coupons, etc.) from Gourmet Candle, please let me know by sending me an e-mail to Gourmet_Candle [!at] Yahoo.com. Please be sure that your e-mail includes your name and e-mail address. You may also change your preferences at any time by clicking the "unsubscribe" link at the bottom of each e-mail you receive from Gourmet Candle.

*By purchasing Gourmet Candle products and services you are agreeing to be bound by these Terms of Service and Policies.