GraceEmb

Grace Embroidery & Quilts

Cleveland, Ohio On Etsy since 2012

Buyers are raving!

This shop got multiple 5-star reviews in the past 7 days.

GraceEmb

Grace Embroidery & Quilts

Cleveland, Ohio | 320 Sales

Announcement    I will be on vacation June 13-21st, any orders placed will have the ship date changed to 6/23.

Announcement

Last updated on Jun 2, 2020

I will be on vacation June 13-21st, any orders placed will have the ship date changed to 6/23.

Items

 

All Items

Kelly Grace

Contact shop owner

Kelly Grace

Reviews

Average item review
5 out of 5 stars
(62)
See reviews that mention:
quality 10 shipping 12 customer service 9

Updates

New item! Gymnastics hand sanitizer holder now available to match the lip balm holder.
View all 12 updates

About GraceEmb

Sales 320
On Etsy since 2012

Around the web

Shop members

  • Kelly Grace

    Owner

    As a stay-at-home mom, I wanted something that I could do to help with the family income yet still take care of my family. This shop on Etsy does that for me, I can share my love of creating with others either as a gift or for themselves.

Shop policies

Last updated on April 7, 2018

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation within: 24 hours of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
If you are unhappy with your purchase please notify me immediately. Buyers have 4 days from receiving the item to contact me. I will accept returns on any items for a full refund (minus shipping costs) that are not personalized. Personalized items are not refundable. The item must be in new, unused condition.
Payment
We will accept Paypal and Direct Payment. Sorry no personal checks.

We expect payment to be received within 1-3 days of purchase.

If you change your mind about an order and would like it canceled, within 24 hours of purchase, please message ASAP and we will take care of it. You will not be given negative feedback for this.

Transaction cancellation will occur if buyer does not respond to conversations and personal emails and no payment has been received within 2 weeks. Negative feedback will be given in this case.
Shipping
Shipping is via USPS first class or priority mail. Shipping will be to the address on file, please make sure this is correct when you are checking out.

Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Additional policies and FAQs
If you need a custom order, please contact me. I am willing to work with you so you receive the item you are looking for. If you need more quantity than is listed, please let me know and I will create a custom listing for you.