clinard29 on Feb 17, 2016
Read the reviews & don't just look at star rating--I made that mistake. I buy from shops on Etsy all the time & have never had a problem until now. I ordered a set of petite bow clips back at the beginning of January. No product received. No communication in response to my inquiries for over a month. I had to involve Etsy & file a non-delivery case before getting response from store owner. Very disappointed. Upon further investigation, there are several reviews that say similar things yet this shop has a strong star rating.
Nadia Zambrano on Feb 16, 2016
Never got our bows. Contacted her more than once and she didn't even respond. Filed a complaint and yet she didn't respond, I gave her enough time. It's been waaaay past the time I should've received them. Poor customer service.
Kara on Jan 2, 2016
never received this item. the owner apologized and gave me a refund but she also said she would send out the item anyway and I never got it....kinda disappointed.
Accessories for you and your dainty ladies and dapper fellows.
I started my shop as a way to bring in extra income. At the time I owned a small In-Home Daycare. I struggled from time to time to make ends meet so I decided to put my crafty side to good use. It has been such a fun journey experimenting with different fabrics and textures to create special pieces. A year after starting Dainty and Dapper I closed my daycare focusing only on my business. I am happiest when I get to create. It fills a special place in my heart that had been missing.
For a behind the scenes look and a peek into my life please follow me on my Blog, Facebook and Instagram:
Owner, Maker, Designer, Photographer
Hi! I'm Anna, the owner and designer at Graceful by Anna. I love putting the pieces together to create new accessories. I find joy in looking at the new pieces knowing how adorable they will look on my special customers.
Thank you so much for stopping by.
We hope you enjoy your shopping experience. If you have any questions or see something you like but are looking for it in a different color or size please contact me through the Etsy Convo feature.
All items are hand cut and hand sewn so no two items are identical. That's the beauty of handmade!
Please allow for variances in pattern from what is shown in the made to order photos. Also colors may be slightly different then how they appear on your screen.
Accepted payment methods
- Accepts Etsy gift cards
If you don't have a Paypal account, but wish to purchase with a credit card, go here to see how-to: http://www.etsy.com/storque/how-to/how-to-pay-with-a-credit-card-and-create-a-paypal-account-746/
The buyer must pay at the time the transaction is created.
The seller may cancel a transaction for non-payment if buyer does not pay at the time the transaction is created.
If you are interested in a trade, please don't hesitate to contact me to make arrangements!! ;)
My current turnaround time is approximately 3 weeks on made to order items. This is processing time and does NOT include the shipping time. I try my hardest to get your items made as quickly as possible! Sometimes I have to order supplies for your order so it can delay the process which is why it can take up to 3 weeks to process your order. Thank you for your patience and understanding!
If you need your items faster we do offer priority shipping for an additional fee.
We include insurance on purchases over $50.00.
Dainty and Dapper is NOT responsible for lost, damaged or stolen packages. You will need to contact your local post office if you have a problem. Once your package has been dropped off at the P.O. it is out of our control. All we can assist with is your tracking number.
Refunds and Exchanges
If there is another problem with your order or if you are not completely satisfied with your purchase or transaction experience please contact us so we can resolve the issue immediately.