Announcement
Welcome to GB Design House, formerly Gracious Bridal - Etsy’s premier party goods store! We design personalized napkins, custom cups, can coolers, hotel wedding welcome bags and boxes, monogrammed matchbooks and other fabulous things to make your event special. We are a full-service design studio. Let us custom design your personalized frost-flex shatterproof, stadium or styrofoam cups to coordinate with your monogrammed napkins, authentic KOOZIE® and all other printed items to reflect YOUR personality! Please favorite our shop to see new items as we design and list them.
PLEASE NOTE: Products are taking the full production time as shown on the listing. Please allow 5-9 business days to receive the digital proof. Proofing time will NOT delay production or shipping time. Thank you for your business!
Announcement
Welcome to GB Design House, formerly Gracious Bridal - Etsy’s premier party goods store! We design personalized napkins, custom cups, can coolers, hotel wedding welcome bags and boxes, monogrammed matchbooks and other fabulous things to make your event special. We are a full-service design studio. Let us custom design your personalized frost-flex shatterproof, stadium or styrofoam cups to coordinate with your monogrammed napkins, authentic KOOZIE® and all other printed items to reflect YOUR personality! Please favorite our shop to see new items as we design and list them.
PLEASE NOTE: Products are taking the full production time as shown on the listing. Please allow 5-9 business days to receive the digital proof. Proofing time will NOT delay production or shipping time. Thank you for your business!
Items
Featured items
All Items
Reviews
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Callie on Aug 8, 2022
5 out of 5 starsI cannot recommend this business enough! I ordered it for my wedding which is August 20th and realized the delivery date was August 27! I reached out about this and not only did they rush my order so it would arrive before my wedding but they also waived the rush fee! Truly phenomenal customer service and they turned out great!
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REnee on Aug 4, 2022
5 out of 5 starsThey worked with me for 3 days getting my cups just right! So kind, flexible, professional, & understanding. We love the cups, they are adorable! Fast delivery too!
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Emily McCulloch on Aug 3, 2022
5 out of 5 starsAmazing quality and customer service - cups turned out beautiful and such high quality!! 1000/10 recommend this shop :)!
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Sonali on Aug 7, 2022
5 out of 5 starsI honestly couldn’t be more happier with my wedding invitations. The colors and durability of the card stock came out beautiful!! Can’t wait to send them out!
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Katherine on Aug 7, 2022
5 out of 5 starsSecond order from this seller, great service and product both times!!
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Mollie on Aug 6, 2022
5 out of 5 starsOur cups were amazing! The company is very responsive and willing to answer any questions you have. Everyone at our wedding loved these custom cups at the reception!
About GBDesignHouse
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3 Ply Napkins - perfect for a pop of color! -
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Drink Mix Favors - in a variety of flavors! -
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Grab & Go - available for a variety of themes! -
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Can Coolers - sponge, neoprene, and full color available! -
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Acrylic Barware, and Tritan & Clarus Drinkware - an unforgettable gift!
GB Design House
GB Design House began as Gracious Bridal in 2006 by mother/daughter duo, Brenda Cascio and Audrey Craig. Over the years, through requests from clients, the bridal-centric business also encompassed corporate and event marketing and branding. Event planners, both large and small, come to GB Design House to add a custom touch to their events. Our forte is creating fabulous details for ALL events. We are delighted to have been involved in celebrity weddings and high-profile events here in the US and abroad.
The designing happens in beautiful Austin Texas. Audrey has been CEO for several years and is ably assisted by a small crew of creative designers here in the Texas Hill Country.
Our goals are to help clients make their event FABULOUS, to provide the perfect personalized touches for weddings and events, and to create custom gifts that you and your friends will love. Everything we do is custom. Please contact us to make your vision become a reality!
Shop members
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Audrey
Owner, President, CEO
Brenda’s daughter. Taking over the helm in 2010, Audrey is an elegant leader with a background in Corporate Communications from University of Texas and a foreground of fabulousness, Audrey runs the Austin, Texas based studio.
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Brenda
Owner, Designer, All Things Creative
Audrey's mom. Artist. Designer. Happiest with a pen or brush in my hand. I have to create -- it doesn't matter if it is a meal or a painting or custom napkins. I doodle in the steam on the shower door. It's like breathing for me.
Production partners
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Certified Food Packaging
United States
Our certified food packager provides us wonderful food and drink products, processed in a state-of-the-art kitchen facility, to feature our custom personalized designs.
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Commercial Printer II
United States
Our printing partner is a second-generation family business that gives the same attention to detail as we do - ensuring gorgeous products and happy customers.
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Commercial Printer III
United States
We work with this printer to help us customize our fabulous item.
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Commercial Printer
United States
We are proud to partner with a family run commercial printer. This allows us to do more complicated designs and handle a heavier volume - giving us more time for designing -- which is, after all, the fun part!!!
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Production Partner
Austin, TX
Bag manufacturer
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Stamp Maker
United States
With the addition of this impeccable stamper maker, we can now offer our unique designs on stamps for all of your personalization needs.
Shop policies
Accepted payment methods
Returns and exchanges
I gladly accept returns and exchanges
I don't accept cancellations
The following items can't be returned or exchanged
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
Returns and exchange details
If the mistake is ours, we will be happy to issue a replacement or full refund.
We accept returns on all non-custom, non-personalized items. Understandably, custom orders and personalized items are non-refundable. Requests must be made within 7 days of receiving the item if you would like to return it. A Return Authorization Number (RA#) must be issued in order to return the item in as-new condition. Once received in new, unused condition, we will issue a refund for the item -- shipping charges are non-refundable. The buyer is responsible for return shipping fees. For your protection, we suggest you use reliable shippers, such as UPS or FedEx, who have an online system to track packages.
Damaged Items: We inspect all items before shipment to make sure they are securely packaged in transit to avoid damage. However, if you receive your order and it is damaged, defective or missing product(s), please report within 72 hours so that we may resolve the issue. We’re nice people :)
Proof Approval: Please review your proof carefully. Your approval assumes complete liability. If we do not receive proof approval after two attempts to follow up, we will put your items directly into production, unless we are waiting on clarification regarding your order; for example, ink color, font choice, spelling confirmation, etc. We are not responsible for any errors such as spelling, color, size, etc, after the order has entered the production queue.
When in doubt, please feel free to contact us and we will be happy to help you!
Payment
Tax is collected for orders that require taxes per individual state policies.
Shipping
As per Etsy's recommendations, we ship ONLY to the address provided upon checkout at Etsy. Please verify that is your correct address before sending the order.
Wrong address? If the address given is incorrect, UPS and FedEx charges $16 and returns the package back to us. That amount is due, plus the second shipping charge incurred to ship the package back out to the correct address.
Rush Orders? We offer rush production on a case by case basis. Please message us for details.
Delayed Shipment? We are not liable for late deliveries due to postal shipping delays. Please allow enough time for your order to be created.
International Orders? Message us for more information.
Additional policies and FAQs
Personalized items come with a free digital proof. The proof(s) are sent via Etsy message 4-6 business days after the order is placed. This is for you to inspect and make sure we get it right before it hits the press. Please reply promptly so we may get the order into the production queue as quickly as possible. If we do not receive proof approval after two attempts to follow up, we will put your items directly into production, unless we are waiting on clarification regarding your order; for example, ink color, font choice, spelling confirmation, etc, or it is then necessary to incur rush processing fees to receive by your need-by date.
• PERSONALIZATION •
Please put all personalization details, color options and date needed in the "message to seller" at checkout. We cannot be responsible to match convo's to orders, and if there is no information in the order, it will delay the production.
• CUSTOMER SUPPLIED ART •
By submitting artwork, you affirm, represent and warrant that you own or have the necessary licenses, rights and permissions to reproduce the content submitted. It will be received by us as being submitted in full compliance with all applicable laws regarding patent, trademark, copyright, licensing, right of privacy, or other proprietary rights. Gracious Bridal and A Leigh Marketing will be held harmless from all claims arising from these issues.
• CANCELLATIONS •
If the order has not entered the production queue, we can cancel the order upon request, however if the proof has been created there is a cancellation fee. Once the order enters the production queue, we are unable to cancel. Thank you for understanding.
• DEADLINES •
We're pretty quick and we honor deadlines. PLEASE PUT YOUR DEADLINE IN THE COMMENT SECTION OF THE ORDER -- We've yet to master reading minds. Even if we have informed you by convo that we can meet your deadline if the order is placed by a certain date, if you do not put the date needed in the order, we will not see it until it comes up for production and by then it may be too late.
• REVIEWS •
We appreciate your order, and will take excruciating pains to come up with something that you will be thrilled with. If pleased, we certainly appreciate a kind review. If there is an issue with the order, please contact us before leaving feedback. We always try to make situations right :)
More information
Frequently asked questions
CUP SIZE RECOMMENDATIONS
Cup size is approx amt held to the brim. Size is regulated by the US Dept of Weights & Measures. Unsure of size to order? We recommend larger than you think you need. Ask event planner for detailed recommendation. If more than one bar, order for both.
★ COMMON CUP SIZES & USAGE ★
2 oz - shotglasses
4 oz - ice cream
5 oz - tastings, samples
8 oz - kids' parties, ice cream
9 oz - (squatty shatterproof, soft & hard plastic) - smallest for wine
10 oz - wine, coffee
12 oz - mixed & signature drinks, coffee
14 oz - mixed & signature drinks
16 oz - beer, soft drinks, tea
20 oz - beer, soft drinks, tea
22 oz - water, soft drinks, tea
24 oz - water, soft drinks, tea
32 oz - water, soft drinks, tea, popcorn
44 oz - water, soft drinks, tea, popcorn
CAN YOU PRINT MY CUSTOM ARTWORK & LOGOS
There is no fee if submitted as follows. Can be used on other items with no addt'l fee.
-VECTORIZED art from the designer [pdf, eps, or Ai file - jpgs are NEVER ok, not all pdfs are ok]
-text must be OUTLINED
-black & white [NOT greyscale]
Email to art@GBdesignHouse.com with "Your Name - Etsy Art" in the subject.
By submitting artwork you affirm & warrant you own or have the licenses, rights & permissions to reproduce the art. We receive the art as being submitted in full compliance with all applicable laws regarding patent, trademark, copyright, licensing, right of privacy, or other proprietary rights. Gracious Bridal and A Leigh Marketing will be held harmless from claims.
ARE THE COLORS ACCURATELY REPRESENTED?
Regarding colors, please note: Colors on the digital proofs and photographs are represented as accurately as possible. We calibrate our computers here regularly. However, all computer screens, monitors, and devices are calibrated differently, therefore we cannot be responsible if the color on your screen does not match the actual color. Please contact us if you have a specific color need.
RECOMMENDED NAPKIN QUANTITY - RULE OF THUMB
A basic rule-of-thumb is 4 napkins per guest. This will vary depending upon the length and type of reception. Be mindful that you will want to order more than needed, especially if they will be used for multiple locations throughout the evening. We recommend, if ordering a larger quantity, not putting the date on all the napkins so the remaining napkins may be used at your new home.
USAGE IDEAS
- Appetizers / Hors D'oeuvres (cocktail)
- Bar(s) (cocktail)
- Dinner Table (dinner)
- Cake Table (cocktail/luncheon)
- Late Night - Take out (cocktail/luncheon)
- Restroom (Guest Towels)
- Candy Bar, Favor Boxes (cocktail)
- After Party (cocktail)
- Hospitality Room (cocktail/luncheon)
- Hotel Welcome Bags/Boxes (cocktail)
TURNAROUND - SHIPPING TIME
For custom orders, please see listings for current production time.
We do offer rush processing. Please contact us for a quote if your event is rapidly approaching.
RETURN POLICY
We accept returns on non-customized items. Please contact us within 30 days to receive a return authorization. Shipping is non-refundable.
Custom items are made just for you, therefore we are unable to accept returns and those sales are final.
CUP STYLES AND DIFFERENCES
Shatterproof (Frost-Flex) - the most popular cup for weddings and events. These are an elegant alternative to glass.
- Top shelf dishwasher-safe
Stadium Cups - Most popular for casual and sports events. Often used for children's parties.
- Top shelf dishwasher-safe
Styrofoam Cups - Insulated to keep beverages hot or cold. Drinks do not "sweat" in styrofoam.
Soft Plastic Cups - Same crystal clear cups as used for your favorite cold drink at your local coffee shop.
White Paper Cups - Perfect for coffee and available in single or double thickness.
Please Note: Shatterproof and Stadium cups are dishwasher safe however they will have a longer life if handwashed. Your city's water and type of dishwasher can affect the life of the print.
PROOFS
Personalized items come with a free digital proof. The proof(s) are sent via Etsy message 4-6 business days after the order is placed.This is for you to inspect and make sure we get it right before it hits the press. Please do it promptly so we may get the order into the production queue as quickly as possible. If we do not receive proof approval after two attempts to follow up, we will put your items directly into production, unless we are waiting on clarification regarding your order; for example, ink color, font choice, spelling confirmation, etc, or it is then necessary to incur rush processing fees to receive by your need-by date.