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Shop policies

Last updated on March 3, 2014
Welcome to Grand & Taylor!

Your business is very important to me and I want you to love all of your purchases from my little mercantile. If you have any questions please do not hesitate to write - I would love to hear from you.

Accepted payment methods

Returns and exchanges
* I personally love everything I place in the shop and know you will too, but understand that large purchases can be a little scary. So don't worry, I gladly accept returns on any item over $50.00 for a store credit. Items $50.00 and under are not returnable.

* Simply inform me within 2 days that you want to return the item and when I receive it I will send you a certificate good for the total amount of that item. ( With no expiration date )

* Of course, the item needs to be returned to me in the same great condition.

* I apologize - shipping charges are non-refundable.
* We accept PayPal - the safe way to pay!

* If you need help with the payment process or would prefer to pay by credit card without signing up for Paypal, the following article is very helpful!
* I ship packages twice a week. You will receive a message through paypal the day your item ships.

* All the items listed in my shop are in stock and will be shipped USPS unless stated otherwise in the individual items description.

* I will happily ship packages internationally with a minimum purchase of $50.00.

* I take great care in wrapping your order for shipment but recommend the purchase of insurance in the event of loss or mishandling by the postal service.

* If your Etsy and Paypal address are not the same, please clarify in the notes to seller where you would like your package sent so that there is no delay in shipping.
Additional policies and FAQs
We at Grand & Taylor believe in a truely old fashioned shopping experience that includes top notch customer service. Again, please contact us at any time with questions, concerns or praise - we love to hear from you!