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GratefulBuns' Shop Announcement

* * * * * * * * NOVEMBER 2014 UPDATE * * * * * * * *

**** Winter Storm Warning ! *****
If you do not hear from me for a few days, power might be out !



Almost all sweaters have been cut, and I will start sewing this week (11/10/14). Due to my son's health issues, we have had to make the decision to home school (he misses his buddies at school!), so please bear with me as things don't move as quickly as I'd like them to.



* * * * * Custom orders: I have spent many, many hours creating selections of soakers for SEVERAL custom orders, which in the end were never purchased. While these soakers can always go on open sale, it is the TIME spent on them that I really don't have right now.
Therefore, I will charge a $11 deposit for all custom orders. $10 of it is refundable once the custom order is purchased.

I am sorry I have to do this, but, honestly, how do you feel about taking somebody's time and effort, and then just walking away?





THANK YOU friends and past and future customers!

My husbands disability and our son's health issues are taking a lot of my time, so I won't be able to sew as much as in the years past.



************* A note to Bloggers: If you want to review Grateful Buns products, that's wonderful. Does that mean that I will send a free soaker to everybody who asks? No!

I am terribly sorry if this sounds rude, but I am trying very hard to keep my prices low. My Soakers and Longies already are very reasonably priced compared to other soakers offered on the web, and sending you a free one would mean I'd have to raise prices for my paying customers. Is that fair? Of course not.

It somehow feels like being blackmailed into getting a good review.

I really, really appreciate my customers, many of whom return for additional items.I am all about customer loyalty, and give discounts to returning customers or for multiple purchases.

It is my firm belief that if you make a good, quality product, people will want to talk about it anyway.

To all my customers who leave positive reviews, feedback or postings on youtube:

THANK YOU SO MUCH !!!! It is greatly appreciated !!!!


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Soakers and longies in sizes XL(30 to 40 lbs)and 2XL(over 40 lbs) listed here are all I currently have in stock, due to the limited availability of really, really BIG wool sweater. If you are having a diapering-emergency, feel free to convo me!

UNDERWATER: soakers and longies so thick and absorbent, that if you get a leak, chances are your kid's under water! Please read my feedback for testimonials that Grateful Buns Underwaters are virtually leak proof.

HOWEVER: I didn't "discover" UNDERWATER until after my son was out of diapers, and he did fine with the 'regular' covers. Even those have two layers, which is more than most others........


CUSTOM ORDERS: Pricing for custom orders is the same as for regularly listed covers. I will try to make at least two or three soakers more than what has been requested, so you get a choice of covers to pick from. Whatever you don’t pick will go on open sale.
So, if you see a custom order that you’d like to have, there’s always a chance it might go on open sale after that customer is done. Convo me if you'd like dibs on it.

I would also publicly like to thank my husband for singlehandedly staffing the quality control department. Good grief, that guy is picky!


GratefulBuns' Shop Policies

Welcome

Custom orders for new customers: A $11 deposit is required for custom orders. $10 will be refunded once the order is paid for.
Custom order items will be held for 2 weeks once they are completed. After this time, they will go on open sale and the deposit will NOT be refunded.

Payment

PayPal and Money Orders gladly accepted. Now also accepting Credit Cards through Etsy!
If you see something that you absolutely MUST have and are not able to pay right away, please contact me and we can work out a payment plan.

Shipping

Shipping IN THE US is $5 for the first item only. Additional items ship free.
For international orders, I will refund the amount over the actual cost of shipping, if any.

I am not responsible for items going to wrong addresses. I will ship to the address provided on PayPal within no more than 2 working days after the day of purchase. PLEASE MAKE SURE YOUR PAYPAL ADDRESS IS THE CORRECT ONE.
Items returned due to wrong/unknown address will be held until funds are provided for re-mailing.

Refunds and Exchanges

Refunds/Exchanges accepted after prior contact/authorization.
A restocking fee of $5.00 per item will be applied to all returned orders.Buyer pays all shipping.

Additional Policies and FAQs

I am not able to sell on consignement at this time.

Last Updated November 21, 2013