GreatHat

Great Hat! One of a kind hats by Nancy Rood

Lincoln, Vermont On Etsy since 2010

3,069 Sales | 5 out of 5 stars

Top shop for gifts.

Buyers bought gifts from this shop and gave them 5-star reviews!

GreatHat

Great Hat! One of a kind hats by Nancy Rood

Lincoln, Vermont | 3,069 Sales

5 out of 5 stars

Shop owner

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Announcement    Great Hat! Polar fleece, velvet and cotton hats with a vintage flavor. New and traditional styles with the romance of days gone by that are more functional for this time period.

Announcement

Last updated on Apr 18, 2016

Great Hat! Polar fleece, velvet and cotton hats with a vintage flavor. New and traditional styles with the romance of days gone by that are more functional for this time period.

Items

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3069 Sales
1239 Admirers
 
Nancy Rood

Contact shop owner

Nancy Rood

Reviews

Average item review
5 out of 5 stars
(655)
See reviews that mention:
quality 114 shipping 147 customer service 75

About GreatHat

Sales 3,069
On Etsy since 2010
  • Stitching veins into velvet leaves. This is very time consuming.
  • Finished product. I'm leaf rich!
  • Cut brim wires ready to be soldered. I cut 500 feet at a time.
  • Each wire is soldered by hand at my kitchen table.
  • The tip of the iceberg!

When people come into my shop, the remark is often "these are such Great Hats!"~ Thus the name Great Hat!

When I started this business with a partner in 1994 we had no idea what the internet was. How far it has come!

We started making hats for our kids out of necessity. Other kids wanted some of the funky designs we had come up with and Great Hat! was born. We traveled around New England chasing craft shows...trying to find the "good ones" . We finally realized we were spending more on show fees, gas and hotels than our little business could support.

Seven years later I bought out my partner. That meant I was now the owner of a craft table, some foam heads, a few boxes of buttons, trim, some rhinestone jewelry, and a few tubs of hats.

I managed to get my hats into a few Art Galleries. I currently have year round space in 3 locations and one seasonal store. I do limited wholesale and a couple of local craft shows. The bulk of my business is online between my website and Etsy. (My website is currently under construction so hits are being redirected here to Etsy. I hope to have it up and running soon http://www.greathat.com )

After 23 years my business is feeling cramped working from home. I have a very small work room. All cutting is done by hand on my kitchen table. My basement is piled high with bolts of fleece, tubs of cut hats waiting to be sewn and more tubs of velvet and trims. I dream of having an actual studio, however I do love having everything right here at my fingertips. I don't have to leave the house to go to work.

For a little peek into what I'm doing, and more photos, check out my Facebook page. I'll be posting pictures regularly. Please "like"

https://www.facebook.com/pages/Great-Hat/752958348135370?sk=photos_stream

I love creating hats, I love working from home. I will continue until it's not fun anymore.

Around the web

Facebook
Website

Shop members

  • Nancy Rood

    Owner, Designer, Creator

    Owner, Designer, Creator, Curator, Customer Service, Marketer, Photographer, Shipper

Shop policies

Last updated on October 13, 2018
Welcome to Great Hat! If you don't find what you want on these pages I am happy to do custom orders. Most of my hats can be made up in other colors and trims. Just ask!

Accepted payment methods

Paypal Mastercard Visa American Express Discover Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 7 days of delivery
Ship items back within: 14 days of delivery
Request a cancellation within: 1 hour of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
I ship after payment is received. If you are not happy with your hat it is returnable with original tags on the item in unused condition within 14 days after delivery for exchange or refund. Shipping charge is not refundable. Return shipping is the responsibility of the buyer. Please contact me prior to returning an item.
Payment
Payment~ PayPal ~You do not need a PayPal account to pay with PayPal. If you pay with eCheck shipping will be delayed until payment has cleared. (usually 3-5 days) If you are not happy with your hat it is returnable with original tags on the item in unused condition within 14 days after delivery for exchange or refund. Shipping charge is not refundable. Return shipping is the responsibility of the buyer. Please contact me prior to returning an item.
Shipping
I usually ship next day except on weekends and holidays. Occasionally I will have to make a hat that takes an extra day.

Please check and update your shipping address. I cannot be responsible for shipments made to an incorrect address. When a package is returned to me I will reship at the buyers expense. Missing packages must be reported to me within 14 days of shipment. Contact me and I can try to track them down.

Domestic Shipping: I ship USPS first class. You will receive a notice and a tracking number when you hat ships. USPS is pretty good at getting hats delivered within 3 or 4 days within the continental USA. Occasionally a hat will get sent off on an extended tour. This is out of my control. If your hat has trouble finding you please contact me first and maybe we can locate it together. This is rare but it does happen.

International Shipping: I ship USPS first class international. If you are ordering several hats please contact me before ordering and I may be able to reduce the shipping charge. It is very hard to calculate exact charges as hats have different weights. Please include your phone number customs forms and my postal insurance carrier require it. I cannot refund shipping on parcels that cannot be delivered to the given address. Please be sure that you will be available to accept your package when it arrives.


ATTENTION, INTERNATIONAL CUSTOMERS:
I have no way to collect any customs, duty or VAT charges when sending packages. Any customs fees, taxes, tariffs, duties, etc. that may be charged at the time of import/delivery are the responsibility of the buyer. For any additional information, contact your local customs agency before you make a purchase.

Delays at import Customs are not uncommon; I have no control over any resulting delays from them and do not guarantee delivery by a specific date for that reason. Please be patient, as international shipment may take as little as one week or as much as two months on rare occasions! Delays are to be expected during higher-volume mailing periods, such as the pre-Christmas shopping season.
Additional policies and FAQs
CUSTOM ORDERS ~ I don't charge extra for most custom hats. However they are not returnable. I may make exceptions to this on a case by case basis.