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GreenCanyonTradingCo

an eclectic collection of california vintage

GreenCanyonTradingCo's Shop Policies

Welcome

Hello there and welcome to Green Canyon Trading Company!

I love all different styles from every period and era and this is exactly what you will find here in my shop. ..a little something to fit your every mood! I pride myself in presenting you with exceptional vintage pieces hand selected for style, silhouette and above all quality.

Please feel free to contact me if you have any questions... I am always happy to hear from you!

xoxo ~ Denise

Payment

- Green Canyon Trading Company happily provides you with the choice of using any credit/debit card through ETSY's direct checkout or through PayPal

- PayPal can be utilized without opening an account. Simply click the 'Pay through PayPal' button, then at the bottom you will find the link 'Don't have a PayPal Account?' that will allow you to enter any card you choose

- Contact me if you need an item reserved for you

-Sales tax of 8% will be charged to all California residents upon checkout

Shipping

Domestic Shipping...

- I ship within 24-48 hours from California

- Domestic orders are shipped through the USPS Priority Mail or Parcel Post Mail for heavier items

- Delivery of priority mail is estimated between 2-3 business days and Parcel Post is between 2-9 business days. Holidays may delay the estimated delivery time.

- Please contact me prior to purchasing if you need expedited shipping


International Shipping...

- Items will be shipped via USPS First Class International, which typically takes between 1-3 weeks for delivery. Holidays may delay the estimated delivery time

- Tracking numbers are not available for USPS First Class. If you would like tracking, an upgrade to Registered Mail will be necessary and must be requested by the buyer

- If the item or items weigh over four pounds, the package will be shipped via USPS Priority Mail

- International buyers are responsible for all customs charges, taxes, and fees

Refunds and Exchanges

-Refunds are not offered, however, exchanges/store credit are happily accepted

- If you would like to exchange an item or receive store credit, please contact me within 3 days of receiving your item for an exchange authorization

-Exchanged items must be shipped with tracking within 7 days of receipt.

-Items returned within 7 days in their original condition are given exchanges/store credit for the purchase price, less shipping

-Exchanges/store credit do not expire and may be used at any time

-Please contact me with any questions and I will be happy to help you

Additional Policies and FAQs

***Tips for the best clothing fit ***

- Compare the item to the measurements of something you already own that has a similar style, cut and fabric ... but most importantly fits you well

- All clothing measurements are taken edge to edge with the garment lying flat

- Remember that bust, waist, and hip measurements are always doubled

- Please note that these are not body measurements, but are the measurements of the garment. It is best to allow a little bit of room for movement ... 1" is generally the best measure

- Remember that most vintage clothing sizes differ from modern sizes, so comparing measurements will ensure you have the proper fit


*** Tips for the best footwear fit ***

- Compare the item to the measurements of something you already own that has a similar style, cut and material ... but most importantly fits you well

- To measure the sole length of boots, place the tape measure along the outside contour of the boot and measure from toe to heel

- Insole measurements are taken inside the shoe from heel to tip

- Remember that most vintage shoe/boot sizes differ from modern sizes, so comparing measurements will ensure you have the proper fit

Seller Information

- Please be aware that there may be slight color variations between an item and the photos due to differences in computer settings

- Please contact me with any questions you may have prior to purchasing an item. I strive for superior customer service and will answer all of your questions quickly

Last Updated February 14, 2014