GreenLillium
GreenLillium Designs
Grantham, United Kingdom
Shop policies
Last updated on
August 13, 2015
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Welcome to GreenLillium! My passion is for unique and interesting stitchables and artwork. Whether you would like a finished piece you can instantly place somewhere in your home, or whether you prefer to stitch it yourself, I am hoping that you will find it here.
I have a background in illustration and graphic design and endeavour to bring this to the table when creating new pieces, ensuring that each one is unique, special and perfect! I have been doing embroidery and tapestry since I was in primary school over 20 years ago and it has always been my dream to present my own designs.
Digital technology and the internet has now made it easier than ever to access interesting patterns, especially if you live in places where materials are scarce. In order to cater for this, all of my regular-sized stitching products are available in kit form for your convenience.
Please feel free to browse my store and find an item that is right for you, or, if you like the look of something but want a slightly different take on it, please don't hesitate to contact me to work out a totally new piece of artwork just for you!
I have a background in illustration and graphic design and endeavour to bring this to the table when creating new pieces, ensuring that each one is unique, special and perfect! I have been doing embroidery and tapestry since I was in primary school over 20 years ago and it has always been my dream to present my own designs.
Digital technology and the internet has now made it easier than ever to access interesting patterns, especially if you live in places where materials are scarce. In order to cater for this, all of my regular-sized stitching products are available in kit form for your convenience.
Please feel free to browse my store and find an item that is right for you, or, if you like the look of something but want a slightly different take on it, please don't hesitate to contact me to work out a totally new piece of artwork just for you!
Accepted payment methods
Accepts Etsy Gift Cards and Etsy Credits
Returns & exchanges
See item details for return and exchange eligibility.
Payment
This Etsy store accepts card, Paypal and Etsy GiftCards as payment.
Payment is taken upon order.
For customised orders, a price will be agreed upon between the customer and the store-holder and payment taken before work commences upon the item.
Kits have been supplied with enough thread needed to finish the project, more thread will not be supplied.
Returns
If the customer is not happy with their product upon receipt they should contact the store-holder and outline the problem, either a replacement or refund will be issued to them.
Cancellations:
There is a 48h window of cancellation on all non-digital items. In this situation, all monies will be returned to the customer and a halt put to the production of their product.
Digital items, once purchased, are not refundable.
Payment is taken upon order.
For customised orders, a price will be agreed upon between the customer and the store-holder and payment taken before work commences upon the item.
Kits have been supplied with enough thread needed to finish the project, more thread will not be supplied.
Returns
If the customer is not happy with their product upon receipt they should contact the store-holder and outline the problem, either a replacement or refund will be issued to them.
Cancellations:
There is a 48h window of cancellation on all non-digital items. In this situation, all monies will be returned to the customer and a halt put to the production of their product.
Digital items, once purchased, are not refundable.
Shipping
A Shipping/Handling fee is on each item. Customised requests will have their own shipping/handling fee outlined in the quote given to the customer before the transaction is agreed upon.
Shipping is by RoyalMail (first class) and items are shipped in appropriate containers/mailbags, etc. with bubblewrap, stiff card or such to keep the items in a pristine state. Items will also be encased in plastic bags in order to further protect them from injury during the shipping process.
If the customer requires their item to be tracked, etc. this will be treated as a customised request. The shop-holder asks that non-standard shipping requirements be communicated when purchasing a product. In a circumstance such as this, the extra cost will be then have to be paid before work on the piece commences.
Shipping is by RoyalMail (first class) and items are shipped in appropriate containers/mailbags, etc. with bubblewrap, stiff card or such to keep the items in a pristine state. Items will also be encased in plastic bags in order to further protect them from injury during the shipping process.
If the customer requires their item to be tracked, etc. this will be treated as a customised request. The shop-holder asks that non-standard shipping requirements be communicated when purchasing a product. In a circumstance such as this, the extra cost will be then have to be paid before work on the piece commences.