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GreyElephantStudio's Shop Announcement

Welcome to Grey Elephant Studio!

We specialize in handmade boutique items and photography.

Etsy Boutique Information:

Each custom creation is made by me with love. I only use the finest resources available so my products are sure to make you happy. As a mom, I know how fast our little ones sprout up. I try to make designs that are either adjustable or are intended to be used from birth on up (like my oversized blankets) so that you can continue to use your Grey Elephant treasures for years to come.

Thank you so much for visiting. If you still have questions, feel free to convo me and I will get back to you as soon as possible.

Visit our website: www.greyelephantstudio.com

Like me on Facebook! Get the latest scoop on new product releases, giveaways, photography services information and more: http://www.facebook.com/greyelephantstudio

GreyElephantStudio's Shop Policies

Welcome

Hello and welcome to Grey Elephant Studio! Thank you for taking the time to visit my shop!

Payment

Paypal is my preferred method of payment while I do also accept credit cards. If you need additional options, contact me directly and we can try and work something out.

Please note that if payment is not received within 7 days, your order(s) will be cancelled and the item(s) re-listed.
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**PRINTABLE CARD DETAILS**
*Proofs are available within 1-2 business days.
*The $15 listing includes:
-Free proof
-Up to 3 revisions
-One round of color changing
-A high resolution printable in either 4x5.5 or 5x7 in JPEG or PDF format, for you to print as you wish.
*Please note that after 3 revisions, we charge $10 per additional round of revisions.This fee is for my time. Please try to include all necessary and correct details when placing your order.
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**PROFESSIONAL PRINTING PRICING/INFO**
25 cards $55.00
50 cards $85.00
75 cards $115.00
100 cards $135.00
125 cards $150.00
150 cards $170.00
175 cards $190.00
200 cards $210.00
Please inquire for quantities over 200.

THIS INCLUDES:
-Free proof
-Up to 3 revisions
-One round of color changing
-Color printing on front of card, 4x5.5 or 5x7 size
-Coordinating envelopes
*Please note that after 3 revisions, we charge $10 per additional round of revisions.This fee is for my time. Please try to include all necessary and correct details when placing your order.

**PAPER DESCRIPTION**
Stock: Premium 120# cover stock paper is acid free, providing superior archival quality. With a bright white finish and a patented coated surface, it shows off bold contrast in color, crisp text, and a clean background.

Turnaround time for printing (after you approve your proof) is typically 7-12 business days.

**If you choose custom printing, please purchase the design you would like and put in your note to seller how many you would like to purchase. From there, I will bill you for the print balance after you approve your proof. Your proof will be available 1-2 business days after your picture(s) have been sent to me. Also, your order will go directly to your physical address on your Etsy account. If you have a different address that you need them to go to, please notify me ASAP. It is not my responsibility if I ship to a wrong address due to your Etsy account not being updated.**

Shipping

My current turnaround time for clothing is 2-4 weeks.

Clothing items shipping within the US ship via USPS with Delivery Confirmation. In general, it takes 3-5 days from my door to yours.

Customers buying outside the US are responsible for any fees levied by taxes or customs.

When your purchase ships, I'll email you with your tracking information.

Priority shipping is available, just convo me PRIOR to placing your order and I can get that setup for you. Priority shipping starts at an additional $5.50.

--Rush Orders--
A couple rush orders are available each week. Rush orders are an additional $10 and up per item. Please convo me prior to placing a rush order so I can set it up for you.

Refunds and Exchanges

I completely stand by all of my work and will do whatever it takes to make my customers happy.

All my items are hand made by me personally and I take great care in making each item. There could be flaws because they are not "manufactured", if you are not satisfied, I will happily work with you on a replacement item or a refund if that is necessary.

Please convo or email if you are in any way unsatisfied and we will figure it out.

Additional Policies and FAQs

Clothing Info:
To check sizing, measure your child from the shoulder down to where you would like the dress to end.
Size 18-24 months - 16"
Size 2T - 17"
Size 3T - 18"
Size 4T - 19"
Size 5 - 20"

*For sizes 6, 8, and 10 there may be an additional charge for extra fabric. Please contact me for a special listing if you are requesting these sizes.

All of my fabrics are top quality. All seams are finished and ribbons are Grosgrain sewn directly into the dress so they won't pull out with ends that are heat cut to prevent fraying.

***Handmade items are always best when hand washed. If you prefer the machines like I do, use the delicate cycle, okay to iron both dress and ribbon on moderate heat. ***

As with all baby/infant items always supervise to reduce choking hazards. Grey Elephant will not be held responsible for any incidents.
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All images, text, and personal design TM Grey Elephant Studio. All rights reserved.

Last Updated July 1, 2012