GreyOwlDesign

Grey Owl Design

Burlington, Vermont · 1931 Sales

GreyOwlDesign

Grey Owl Design

Burlington, Vermont 1931 Sales On Etsy since 2008

5 out of 5 stars
(412)

Shop owner

Matt Gang

Contact

Announcement   Hello. Welcome to my etsy shop. Let me know if you have any questions.

-Matt

Announcement

Last updated on Dec 26, 2016

Hello. Welcome to my etsy shop. Let me know if you have any questions.

-Matt

Matt Gang

Contact shop owner

Matt Gang

View all 47 items

Reviews

Average item review
5 out of 5 stars
(412)
View all 412 reviews

Shop policies

Last updated on March 29, 2014
Welcome to Grey Owl Design. My name is Matt Gang, I live in Winooski, Vermont with my wife Moe (www.recyclemoe.com), and my daughter Elouise.

My wood cutouts are made by me in my Burlington, Vermont shop. I use a jigsaw, power sander, dremel, paint brush, hammer, and glue. That is basically it.

Customer service is very important to me. If you are unhappy with your order, I want to make things right. Within reason. If you are just one of those folks that is looking for a reason to be unhappy, please order from someone else.

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
  • Check
Returns and exchanges
If your purchase arrives damaged I will replace it for free, just send a picture. If you are unhappy with your purchase return it and I will refund the cost. You pay for shipping both ways.
Payment
PayPal, credit card, gift card. I can set up a custom listing for custom orders.
Shipping
Most of my items take 2-3 weeks to manufacture, dry, and ship. I am working towards having the more popular items in stock, or at least cut, primed, sanded and ready to paint.

My shop no longer offers international shipping. International customers are welcome to message me and I will find out what the shipping cost will be. It is usually quite a lot. I have lost money on every international order.
Additional policies and FAQs
Custom orders are always welcome. I can do anything you want, just ask. I can change any of my stock items as well, move a heart, different font, size, etc.

Feel free to put my pictures on Pinterest, Instagram and all of those things. Just make sure to put a link. I owe you a firm handshake or hug if you do so. Your choice.