Gwengibsonphotograph

I want you to be completely happy with your order. If you are not satisfied, please contact me within 14 days of receiving your order and I will do my best to accommodate your needs.

If your item is damaged during shipping, please send a picture of the damage and we will do our best to make replacement arrangements. Note due to custom fees, returns or exchanges of international orders cannot be accepted.

Returns, Exchanged, Cancellations:
Our printers stand behind their products. Please remember ALL orders are custom made just for you. If you receive a misprint, a faulty or damaged produce, or the wrong item, please send pictures of the item to us through Etsy messages so that we can submit your order to the printer for replacement or refund.

Our products are custom-made to order, and we do not keep inventory. We cannot obtain refunds, exchanges, credits for any reason OTHER than those we listed above.

Our ordering system is automated. We cannot cancel orders once they are placed. Please make customized product requests BEFORE placing an order.

Please keep in mind that unless you have a calibrated computer monitor there may be color variations in the prints from what you see. I can not guarantee that your prints will match exactly what you see on your monitor if it is uncalibrated. There will be no refunds due to color variances.

Print cropping may differ from the picture displayed depending on the size that you order. We do our best to make cropping eye pleasing regarding of what print size you have ordered.

Photos are not matted or framed.

I accept Pay Pal and major credit cards as listed. Please pay within 24 hours. Any orders not paid within 3 days will be cancelled.

Your order will be shipped to the address you have stated on your Etsy account so please make sure to double check your shipping address. Please note, I will need to charge shipping if a package is returned to me due to incorrect address in order to re-ship your item.

My prints are printed at a professional lab (trust me you will notice the difference) so depending on what is ordered, your print may be shipped to you within 7-14 days.

When shipping internationally the buyer is responsible for any custom fees, taxes, tariffs, duties, etc. that may incur. Returns of international orders will not be accepted due to custom fees.

I welcome custom and wholesale orders. Feel free to contact me with your specific needs.

Most photographs are available in various sizes, so if your don't see the size you are looking for, or have any questions, please contact me.

All images on this site and in this store are the property of Gwen Gibson Photography. Using them without permission is a strict violation of copyright law.

Privacy Policy

This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.


Information I Collect

To fulfil your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering.
You may also choose to provide me with additional personal information (for a custom order bow tie for example), if you contact me directly.


Why I Need Your Information and How I Use It

I rely on a number of legal bases to collect, use, and share your information, including:

• as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
• when you have provided your affirmative consent
• if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
• as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

Information Sharing and Disclosure

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:

• Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
• Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as postal delivery companies. I only use Royal Mail for deliveries unless explicitly stated, for reasons such as expediated shipping outside of the UK. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
• Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
• Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.
• I will never sell or pass your data onto any company for any reason other than stated above.

Data Retention

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I am required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 4 years.

Transfers of Personal Information Outside the EU
I do not store and process your information through third-party hosting services in the US or any other jurisdictions.

Your Rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:

• Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
• Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
• Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
• Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Contact Me

For purposes of EU data protection law, I, Gwen Gibson, am the data controller of your personal information. If you have any questions or concerns, you may contact me at gwengibsonphotography [!at] yahoo.com