HAHonline

UK based children's clothing brand for 0-4 year olds

Norwich, United Kingdom | 356 Sales

HAHonline

UK based children's clothing brand for 0-4 year olds

Norwich, United Kingdom 356 Sales On Etsy since 2013

5 out of 5 stars
(105)

Announcement   Hello 👋 welcome to the little world of hah. We offer FREE shipping on all UK orders 🇬🇧 & we ship worldwide 🌍

Announcement

Last updated on Oct 16, 2018

Hello 👋 welcome to the little world of hah. We offer FREE shipping on all UK orders 🇬🇧 & we ship worldwide 🌍

Siobhan Fitt-Stirling

Contact shop owner

Siobhan Fitt-Stirling

View all 58 items

Updates

Super soft Jolly embroidered t-shirts are only £10 for a limited time only.
Who’s started their Christmas shopping?
View all 27 updates

About

HAHonline is a UK based childrens clothing brand making clothing for those aged between 0 and 4 years.

My names Siobhan and I live in Norwich with Bruce and Albert the cats and Simon the human
It all started in 2013, I stumbled upon some cute little hangers in a vintage shop, out of which I fashioned thirty little peg bags. Fed up of them hanging off every available surface in our flat, I decided to sell them to friends and family. They were Handmade at Home, and from thereon HAH became the name of the business.
Inspired by my friends’ children, HAH has developed far beyond peg bags into children’s clothing, pins, bags and everything in between.
Many of the products we sell are still made by hand in my home studio, others we have a little help with.
I collaborate with other small independent business in Norfolk to create and finish our products.

We create fun, bold and positive products that spark conversation.

We sell on Etsy as well as lots of local and not-so-local craft fairs, markets and festivals.



We also sell in a limited number of retail outlets.

Shop members

  • Siobhan Fitt-Stirling

    Owner, Creator

    Hi, I'm Siobhan and I live in the lovely city of Norwich with Bruce and Albert the cats and Simon the human. I am the one behind the sewing machine, designing and making all of the HAH products by hand.

Production partners

  • Jon

    Norwich, England

    Jon run's Ink & Stitch, a local garment printing and embroidery business. Jon prints all of our t-shirts, rompers and baby bodies with high quality vinyl and embroiders our products using his big fancy machines. We think it is really important to support other local independent business'

  • Pencil Printers

    Manchester, England

    These guys take our words and stamp them on pencils

Local

Find HAHonline at the following upcoming market!

  • Etsy Made Local Cambridge - Cambridge Made Christmas Fair 2018
    St Andrew's Street Baptist Church
    St Andrew's street
    CAMBRIDGE, CAMBRIDGESHIRE

    Nov 29–Dec 1

    Over 40 Hand-Picked Designers & Makers displaying their Wares over the 3 day Event. A one-stop shop for HANDMADE GIFTS • Designer Jewellery, Clothing & Accessories • Homewares • Unique Cards & Decorations • Toys & Children's Gifts • Paintings & Prints • Original Ceramics • Stocking Fillers & More • Refreshments available at the independent on-site cafe.

Shop policies

Last updated on July 21, 2018

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 21 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
We hope that you enjoy our products but if you find that you are not 100% satisfied you can return your goods, provided we receive them back within 21 days and in their original condition if possible.

We do offer a refund or exchange service but can not refund the return postage costs incurred if you have simply had a change of heart.

In some cases additional postage charges may be taken into effect on exchanged items.

For any further questions about returns or to request a returns form please get in touch.
Payment
Customs and import taxes
Buyers are responsible for any customs and import taxes. We can not be held responsible for delays due to customs.
Shipping
Delivery within the UK varies from product to product, please see product listing for an up to date price.

We ship internationally, postage is at a fixed rate. Delivery time varies from country to country, please message us here or email us if you would like a more detailed timescale.

UK orders are usually dispatched within 48 hours of payment being accepted on most of or products, some however are made to order and can take 5-7 days to make and pop in the post. We aim to have the products in your hands within 10 working days.

If you need a product quickly we do provide at an extra cost, next day delivery, please either add this to your cart when ordering or pop us a message and we can see if we can arrange this for you.

Deliveries take place between Monday and Friday inclusive.

Unfortunately sometimes there are circumstances beyond our control which delay some parcels and we can not be held responsible for delays caused by our couriers. We will however help out in which ever way we can if a parcel is delayed substantially.

If you have any concerns about anything you have ordered from us please get in touch.
Additional policies and FAQs
We have stockists in the UK please contact us if you'd like to become one too and we'll have a chat.
Email us: hahonline [!at] mail.com
Privacy
This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.
This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

1. Personal information I collect

In order to fulfil your order, you must provide me with certain information (which you authorised Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order or gift, for example) or if you contact me directly.

2. Why I need your information and how I use it

I rely on a number of legal bases to collect, use, and share your information, including:
as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support; when you have provided your affirmative consent, which you may revoke at any time; if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use

3. The third parties with whom I share personal information

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows: Etsy. I share information with Etsy as necessary to provide you with my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

4. The length of time I keep personal information

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 4 years.

5. If transferring personal information outside of Europe, how the transfer will be handled

I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer

6. Your rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Other than exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority

How to Contact Me

For purposes of EU data protection law, I, Siobhan Fitt-Stirling, am the data controller of your personal information. If you have any questions or concerns, you may contact me at hahonline [!at] mail.com. Alternately, you may mail me at 5 St Leonard’s Road Thorpe Hamlet, Norwich, Norfolk, NR1 4BT, United Kingdom