HALOdesignsSHOP

Wedding Invitations and Photo Card Design & Printing

Laguna Hills, California On Etsy since 2015

28,496 Sales | 5 out of 5 stars

Buyers are raving!

This shop got multiple 5-star reviews in the past 7 days.

HALOdesignsSHOP

Wedding Invitations and Photo Card Design & Printing

Laguna Hills, California | 28,496 Sales

Announcement    Follow us on Instagram @HALOdesignsSHOP for updates and specials!
Free shipping on orders over $34.

Announcement

Last updated on Apr 24, 2020

Follow us on Instagram @HALOdesignsSHOP for updates and specials!
Free shipping on orders over $34.

Items

28496 Sales
 
Jenelle Groenbech-Dam

Contact shop owner

Jenelle Groenbech-Dam

Reviews

Average item review
5 out of 5 stars
(2723)
See reviews that mention:
quality 285 shipping 308 customer service 487

About HALOdesignsSHOP

Sales 28,496
On Etsy since 2015

First of all, thank you so much for visiting my shop! You are truly the best part of my business. I mean that! I love working directly with customers to create something unique to them, that they love. I'll work until you think it's perfect! My shop is all about YOU. Once you love it, if you ordered prints, then I will professionally print your cards on premium cover stock paper (that's thicker than card stock) and ship them out to you. I strongly believe in 100% customer satisfaction and will do all I can to make sure you love your purchase. But don't take my word for it, check out my reviews.

Secondly, here's a little about me. I started designing cards after my husband and I were both laid off on the same day. Yep, that's right, we went from two incomes to no income. To put it simply, money got really tight, really fast. After being in charge of a large art department for an international giftware company for years, I was looking for something new. After months of no income, I decided to make my side hobby of designing holiday cards for friends and church family into a side hustle. I listed a few save the dates on Etsy to make little money to help tide us over until I figured out what to do. Well, long story short, people liked my work so I expanded. I now love what I do and working on my own schedule allows me to volunteer with my favorite organizations (like Royal Family Kids, an organization that works with abused and neglected kids now in foster care), my church youth group, and so on. I also get to support the family so my husband can focus on his studies (he's working on his PhD so he can land is dream job of being a New Testament Professor). We may also have an overly loved Pomeranian, named Halo. Yep, I even named my shop after her. I told you she might be overly loved. I guess that's what happens when we don't yet have own little humans. :)

Shop members

  • Jenelle Groenbech-Dam

    Owner

Shop policies

Last updated on April 14, 2020

Accepted payment methods

Paypal Mastercard Visa American Express Discover Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept cancellations
Request a cancellation within: 1 hour of purchase
I don't accept returns or exchanges
But please contact me if you have any problems with your order.
Returns and exchange details
CUSTOM ITEMS:
Due to the custom nature of many of my products, I cannot always issue refunds. However, I am happy to issue a full refund if you have ordered something custom AND I have NOT yet started proofs. If proofs have been started and then you decide to cancel, I can only issue a partial refund. Unfortunately I cannot offer refunds after a custom item has been approved to print. I will always do my best to work really hard to make sure you love your card and think everything is perfect. I strongly believe in 100% customer satisfaction. If you encounter any issue for any reason, please convo me and I will try to make it right.
NON CUSTOM ITEMS:
I am happy to issue full refunds for any non custom items that have not yet been packed and shipped. My turn around time is usually pretty quick, so if you want to make a change or cancel an order, be sure to let me know ASAP, before it's too late.
Payment
All payments are processed by Etsy. That means I never see any of your billing information (only your ship to address). This is for your protection and mine. If you feel there is a billing problem, let me know and I'll see what I can do to help get it resolved.
Shipping
See individual listings for shipping details, as delivery times vary depending on the the order. Most items ship ahead of schedule. If you are in a hurry, please contact me directly.
Most items are shipped flat rate priority mail. If you feel you have been over charged for shipping, please let me know and I'll look into it and if a refund is warranted, I'll certainly issue that.