TheNativePath

Native Path - Handcrafted Goods

Austin, Texas · 1218 Sales

TheNativePath

Native Path - Handcrafted Goods

Austin, Texas 1218 Sales On Etsy since 2013

5 out of 5 stars
(201)

Announcement   Follow Native Path on social media to catch new items, sales and inspiration!
Instagram: @nativepathdesigns
Facebook: www.facebook.com/nativepathdesigns

As seen on:
theweddingco.com/wild-free-bohemian-style-shoot/
whenathome.com/seller-spotlight-handcrafted-details-by-de-palma/

Announcement

Last updated on Jan 9, 2018

Follow Native Path on social media to catch new items, sales and inspiration!
Instagram: @nativepathdesigns
Facebook: www.facebook.com/nativepathdesigns

As seen on:
theweddingco.com/wild-free-bohemian-style-shoot/
whenathome.com/seller-spotlight-handcrafted-details-by-de-palma/

Nicole De Palma

Contact shop owner

Nicole De Palma

Shop policies

Last updated on April 23, 2016

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
Please message the shop or send an email at NativePathProducts [!at] gmail.com with any concerns you may have about your shipment status or condition of the item upon arrival. Since I am a one-man shop and growing each day, I also encourage any feedback in order to improve your product or experience! I'd love to hear from you! Below are the shop policies.

REFUND(S) or EXCHANGE(S)
Select Native Path items are eligible for return or exchanges (excludes installations and used items). The buyer is responsible for the cost of shipping the item(s) back, along with proof of delivery (tracking number) as Native Path cannot be liable for items lost in transit. Once the item arrives back at Native Path in its original condition, the discussed refund amount will be processed immediately or the exchange item will begin being processed. Please contact me within 3 days of receiving your item(s) with any concerns you many have so that we can begin a conversation about a return or exchange!

DAMAGED ITEM(S)
If your item arrives damaged, please take detailed photographs of both the item and packaging and send them my way asap! Installations and internationally shipped items include insured shipping (at no extra cost to you). These damage claims must go through the U-PIC process and your cooperation is necessary to complete the claim and receive a refund. The following steps are required BEFORE any refund can be issued: contact Native Path within 3 days of arrival, provide detailed photos of the entire piece (including packaging) in a timely manner, submit a buyer affidavit form and ship back or hold onto all damaged property until the claim is 100% resolved. If you do not complete each of these requirements in a timely manner, your claim will be denied and no refund will be issued. Refunds will not be available if proper documentation or compliance is not completed within 5 days of the original request. *Each situation is a little different and will be handled on a case-by-case basis.

DELAYED ITEM(S)
Native Path is not responsible for delayed arrivals. Typical shipping time for most Native Path products is 2-5 business days. If you are ordering for Christmas, your order must be submitted before the 12th to ensure timely arrival. Refunds will not be issued for items unless their arrival is substantially delayed (more than 14 business days from ship date for a US address and more than 30 business days for international an address).

LOST ITEM(S)
For lost parcels, you must wait 21 days for domestic and 45 days for international locations. Lost claims for shipments sent to Italy require a 60 day wait before filing. Once the period passes, a refund amount will be discussed and processed.

REFUNDS WILL NOT BE AVAILABLE FOR NATIVE PATH PRODUCTS IF SHOP IS NOT CONTACTED WITHIN 3 DAYS OF ARRIVAL AND NO EXCEPTIONS WILL BE MADE.
Shipping
Most Native Path items (excluding installations and journals) take 1-7 business days to complete. *See individual listing for specific processing time. The item will then be shipped as USPS First Class Mail which will arrive within 2-5 business days.