HConwayPhotography
London, United Kingdom
Shop policies
Last updated on
September 21, 2015
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Hello and welcome to my Etsy shop, Heather Conway Photography.
I hope you enjoy looking around my shop, please don't hesitate to contact me if you have any questions, I'm happy to discuss.
Please note that all returning customers will receive a code in their receipt for a loyalty discount on your next order.
I hope you enjoy looking around my shop, please don't hesitate to contact me if you have any questions, I'm happy to discuss.
Please note that all returning customers will receive a code in their receipt for a loyalty discount on your next order.
Accepted payment methods
Accepts Etsy Gift Cards and Etsy Credits
Returns & exchanges
See item details for return and exchange eligibility.
Payment
I accept Paypal, it's very easy, quick and safe to use.
Please note you do NOT need a Paypal account to do this.
When you check out click the pay by Paypal option & you will be forwarded to a secure page, that gives you the option (on the left hand side) to pay using your debit or credit card.
Please complete payment within 24 hours of submitting your order or your order will unfortunately be cancelled.
If you intend on paying by cheque, please make contact with me within the first 24 hours of submitting your order to confirm, or your order will unfortunately be cancelled.
Once payment is received I will process your order immediately.
Please note you do NOT need a Paypal account to do this.
When you check out click the pay by Paypal option & you will be forwarded to a secure page, that gives you the option (on the left hand side) to pay using your debit or credit card.
Please complete payment within 24 hours of submitting your order or your order will unfortunately be cancelled.
If you intend on paying by cheque, please make contact with me within the first 24 hours of submitting your order to confirm, or your order will unfortunately be cancelled.
Once payment is received I will process your order immediately.
Shipping
Items are sent from the USA first class, if you wish to go priority mail then please let me know before hand and I will amend the shipping cost for you.
Please allow up to 10 days for your item to arrive, this may take longer for orders outside of the USA. In some rare cases it can take up to 10 weeks for international mail, depending on customs.
Please allow up to 10 days for your item to arrive, this may take longer for orders outside of the USA. In some rare cases it can take up to 10 weeks for international mail, depending on customs.
Additional policies and FAQs
Pendants, Magnets, Keychains and Rings:
Please be aware that these are handmade items, while I take every effort to ensure that my items are of good quality, they are not factory made and therefore are not "perfect".
However, a lot of work goes into making them be the best they can be.
Each item is photographed individually so you can see exactly what you will get, I don't use the same picture for listings and manipulate it to show you a different image in the item like some other shops do.
If you have any questions, please don't hesitate to contact me.
Please be aware that these are handmade items, while I take every effort to ensure that my items are of good quality, they are not factory made and therefore are not "perfect".
However, a lot of work goes into making them be the best they can be.
Each item is photographed individually so you can see exactly what you will get, I don't use the same picture for listings and manipulate it to show you a different image in the item like some other shops do.
If you have any questions, please don't hesitate to contact me.