HaloCollective's Shop Policies
Welcome to Halo Collective where we make crafty couture goodness! :)
We love custom orders so shoot us an email with your ideas or choose something ready to go.
We have a lot going on over at our facebook page as well... www.facebook.com/HaloCollectiveBoutique
We accept paypal and credit cards through Etsy. If you have been invoiced for a reserved listing payment is due in 24 hours. Please know that if you are paying by e-check with paypal it does take a few days to process and we will not send the product out until it has cleared.
A lot of our items are custom made to your order. So PLEASE be sure you are prepared to pay for the items you order. Thank you.
We ship USPS, unless stated otherwise, with a tracking number. Shipping is subject to change depending on the quantity/size of your order.
Refunds and Exchanges
Please contact us with your concern and we will address your problem and try to reach an agreement.
*Please know this when purchasing!* We will gladly replace the same product/design if need be due to possible damage or the chance there is incorrect sizing. However due to the nature of these products being custom and handmade we do not refund for purchases. We are a small business and work very hard to meet our customer's specific needs. We apologize if this is an inconvenience but please understand the situation at hand.
Last Updated April 28, 2014