HamletPericlesInc's Shop Policies
Greetings and welcome to my Hamlet Pericles Fashion shop at Etsy. My name is Hamlet Pericles and I sell clothing items. I design, create, and sew all my items in my home in Miami, Florida.
I currently accept payment through credit card/debit card, Etsy's Direct Payment, and PayPal.
All of my items will be shipped via USPS (United States Postal Service) in a protective package.
All customers from Florida will be subject to Florida's SALES TAX RATE, which is between 6% to 7.5%, depending on the county he/she lives in.
When an item is purchased, I will make sure it is shipped very quickly (when your payment is finalized). If the purchase is made before 2 PM, I can assure you that it will be at the post office the same day. After 2 PM, the item will be at the post office the following day.
In regard to US orders, please allow one to two weeks for delivery. Your location will determine when your item is delivered. For example, if one purchases an item from Florida, he/she will receive that item within 2 to 3 business days. Conversely, if one purchases an item from California, the item will be delivered within 4 to 6 business days.
In regard to international orders, please allow 8 to 15 business days for delivery.
Refunds and Exchanges
I accept returns and make exchanges within 14 days of a purchase. Therefore, if you, for any reason, are dissatisfied with your order, you can return your item and I will do everything in my power to satisfy your dissatisfaction – and make sure you are a happy customer.
However, if you return an item that looks worn for a long period of time, dirty, and/or torn, I will return the item back to you.
In regard to refunds, I will refund you your money, excluding shipping fees, if you are unhappy with a purchase.
In closing, my main goal is to satisfy each customer that purchases a product from me and provide great customer service to keep that customer coming back, so don't worry - for I WILL WORK TO PLAESE EACH CUSTOMER.
Each purchase will come with a business card that has my personal cell phone # and my email address, hamletpfashion [!at] yahoo.com, giving customers an easy access to me in case of any issues/questions. If I am contacted, I will get back to you within one day, most likely within hours.
Additional Policies and FAQs
PLEASE NOTE: It is important to emphasize that all of my items are handmade and uniquely made; however, no two items will be exactly the same even though they are the same size and look the same in the pictures.
Visit my Facebook page to see future clothing items: https://www.facebook.com/HamletPericlesFashion
Last Updated April 21, 2015